IRD Waiters (Saudi National)

About Raffles Hotels & Resorts

Raffles Hotels & Resorts is part of the Accor network, which encompasses over 45 brands, 5,500 hotels, 10,000 restaurants, and various lifestyle destinations. The organization focuses on responsible hospitality, aiming to create a positive and memorable impact for guests, colleagues, and the planet through every interaction. This environment offers opportunities for professional development and advancement.

The Role: IRD Waiter (Saudi National)

Raffles Hotels & Resorts is seeking a professional and customer-focused IRD Waiter to join the hospitality team in Jeddah, Makkah. This full-time role involves delivering dining experiences to guests by providing attentive service, ensuring food quality, and maintaining high standards of professionalism. The IRD Waiter will represent the organization during guest dining moments, requiring both efficiency and a focus on guest satisfaction. The position requires 0-1 years of experience.

Key Responsibilities

• Take accurate food and beverage orders from guests in their rooms, providing knowledgeable recommendations.
• Deliver meals and beverages promptly, maintaining proper presentation and temperature standards.
• Set up and arrange dining areas in guest rooms according to established protocols and guest preferences.
• Respond to guest requests and special dietary requirements with professionalism and flexibility.
• Ensure compliance with food safety, hygiene, and sanitation standards at all times.
• Process payments and handle billing inquiries with accuracy and discretion.
• Maintain clear communication with kitchen and housekeeping staff to coordinate seamless service.
• Monitor guest satisfaction throughout the dining experience and address concerns immediately.
• Keep dining areas clean and organized, removing dishes and clearing tables promptly.
• Follow all company policies and procedures, representing the organization with integrity.

Qualifications and Requirements

• Saudi National.
• 0-1 years of experience in a related hospitality role.
• Demonstrated professionalism and a customer-focused approach.
• Ability to provide attentive service and ensure food quality.
• Strong communication skills for interacting with guests and colleagues.
• Adherence to food safety, hygiene, and sanitation standards.

Work Environment

This role is based in Jeddah, Makkah, within a dynamic hospitality environment. The team operates with a focus on delivering high-quality service and maintaining a positive atmosphere for both guests and staff. Raffles Hotels & Resorts is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.