Lead Product Manager📣 Job Ad

About the Role

Amadeus is seeking a Lead Product Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role serves as the primary customer-facing representative for a defined functional scope, holding accountability for the end-to-end definition, shaping, and tracking of requirements across the value stream. The Lead Product Manager acts as an advanced Epic Owner, ensuring customer needs are understood, challenged, translated into actionable requirements, and effectively delivered in collaboration with global teams.

Key Responsibilities

• Act as the main interface with customer stakeholders for the assigned value stream, ensuring a deep understanding of business needs, priorities, and constraints.
• Gather, clarify, and continuously refine customer requirements, ensuring they are structured, challenged when needed, and aligned with delivery feasibility.
• Represent the customer voice within the value stream and ensure it is consistently reflected in scope definition, prioritization, and delivery decisions.
• Own the value stream scope from requirement definition through implementation follow-up, validation, and delivery monitoring.
• Ensure alignment between customer expectations and squad execution by working closely with global teams.
• Maintain full visibility on priorities, progress, risks, issues, dependencies, and mitigation plans within the value stream.
• Steer prioritization and sequencing of requirements to support business objectives, delivery commitments, and program milestones.
• Identify and manage dependencies impacting the value stream across squads and contributors.
• Coordinate with Squad Tech Leads and Architects to secure timely decisions and resolve dependencies.
• Provide functional expertise within the value stream and contribute recommendations in collaboration with Architects.
• Support clarification of functional behaviors and implementation considerations.

Collaboration and Ways of Working

• Work closely with global delivery teams to ensure alignment between customer expectations and execution.
• Build strong and effective working relationships across Jeddah and Bangalore teams.
• Provide clear communication on status, risks, dependencies, and key decisions.
• Promote collaborative, transparent, and outcome-driven ways of working.

Required Qualifications and Experience

• University degree in Engineering, Computer Science, Business, or a related discipline.
• 5-10 years of experience in product management or a related field.
• Strong ability to engage with customers and translate business needs into structured and actionable requirements.
• Experience managing complex scopes and coordinating multiple contributors across teams.
• Ability to challenge requirements constructively and drive alignment among stakeholders.
• Good understanding of digital product delivery and agile collaboration models.
• Strong communication, stakeholder management, and relationship-building skills.
• Experience within airline, travel technology, or aviation-related environments is considered an advantage.

Amadeus Employee Value Proposition

Amadeus offers a global environment with opportunities for continuous learning, from on-the-job training to formal activities and daily interactions. The company fosters a caring environment that supports both professional growth and personal well-being. Amadeus provides attractive compensation packages, including salary, bonus, caregiving, and health benefits, alongside a flexible working model. The organization is committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment, built on trust and reliability.

Diversity and Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion within the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.