Project Manager📣 Job Ad

About the Role

Santechture is seeking a Project Manager to lead the end-to-end delivery of complex healthcare and Revenue Cycle Management (RCM) implementation projects. Based in Jiddah, Makkah, Saudi Arabia, this full-time role involves acting as the primary point of coordination between clients, business stakeholders, implementation teams, and technical resources. The Project Manager will ensure projects are delivered on time, within scope and budget, and in accordance with Santechture's standards for quality, governance, and customer satisfaction. The role requires a strong understanding of healthcare operations, RCM workflows, and Electronic Medical Record (EMR) systems to translate business requirements into successful project outcomes.

Key Responsibilities

• Lead the end-to-end delivery of healthcare and Revenue Cycle Management (RCM) implementation projects, ensuring completion on time, within scope and budget, and to agreed quality standards.
• Coordinate the successful implementation and integration of Santechture solutions with Electronic Medical Record (EMR) systems and other healthcare applications, translating business, clinical, and technical requirements into deliverables.
• Serve as the primary point of contact for clients throughout the project lifecycle, building strong relationships with executive sponsors, IT leaders, clinical stakeholders, and operational teams.
• Collaborate with product management, implementation, engineering, and business teams to ensure solutions meet client requirements, support healthcare best practices, and deliver measurable benefits.
• Coordinate multidisciplinary teams across consulting, implementation, development, quality assurance, and support functions to ensure effective collaboration and timely issue resolution.
• Identify opportunities to improve project delivery methodologies, implementation processes, and client experience, contributing healthcare and RCM knowledge to product enhancement.

Project Management Duties

• Develop and maintain project plans, schedules, risk registers, issue logs, and governance reports, proactively managing project risks, dependencies, and change requests.
• Define project scope, objectives, and deliverables in collaboration with senior management, clients, and key stakeholders.
• Prepare and maintain project charters, implementation plans, meeting minutes, status reports, risk logs, and other project documentation, ensuring clear communication.
• Ensure all project documentation, including implementation documentation and integration specifications, is accurate and compliant with organizational and regional requirements.
• Communicate project objectives, expectations, progress, risks, and issues to project teams and stakeholders in a timely and effective manner.
• Identify and manage project dependencies, risks, and critical paths to minimize delays and ensure successful project execution.
• Proactively manage changes in project scope, assess their impact, and develop appropriate mitigation and contingency plans.
• Lead, coach, mentor, and motivate project team members and external partners, fostering accountability and high performance.

Required Qualifications

• Postgraduate degree in Software Engineering, Health Informatics, Information Systems, Project Management, or a related field, or equivalent professional experience.
• Project Management Professional (PMP) certification is highly desirable.
• Additional professional certifications relevant to healthcare, Revenue Cycle Management (RCM), project management, or health information technology will be considered an advantage.

Essential Skills and Experience

• Minimum of 5–7 years of project management experience, preferably within a management consulting, healthcare IT, or digital transformation environment.
• Proven track record of successfully managing multiple healthcare software implementation and integration projects involving Electronic Medical Record (EMR) systems.
• Deep understanding of healthcare operations and Revenue Cycle Management (RCM) processes and industry best practices is essential.
• Advanced working knowledge of cloud-based solutions, Software as a Service (SaaS), and enterprise healthcare applications is highly desirable.
• Experience working in a structured, corporate environment with formal governance, executive stakeholder engagement, performance metrics, and project reporting.
• Strong understanding of software implementation and delivery lifecycles, including Agile, Scrum, and Waterfall methodologies.
• Demonstrated experience leading cross-functional teams comprising business, clinical, implementation, and technical resources.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Proven ability to manage multiple priorities simultaneously, work effectively under pressure, and adapt to changing business needs.
• Excellent written and verbal communication, presentation, and stakeholder management skills.
• Demonstrated ability to build trusted client relationships and successfully deliver complex healthcare technology projects from initiation through post-implementation support.

Work Location and Type

This is a full-time position based in Jiddah, Makkah, Saudi Arabia.