Sales Coordinator- InterContinental Jeddah📣 Job Ad

About the Role

IHG Hotels & Resorts is seeking a Sales Coordinator to join the team at InterContinental Jeddah. This full-time position is an opportunity for individuals with 0-1 years of experience to begin a career in hospitality sales within Jeddah, Makkah, Saudi Arabia. As a Sales Coordinator, you will support the sales team, facilitate client interactions, and contribute to the hotel's sales operations. Your responsibilities will include administrative and coordination tasks that impact guest satisfaction and client relationships.

Key Responsibilities

• Respond to client inquiries and special requests, confirming details such as dates, times, and specific hotel room and meeting room requirements.
• Follow up with clients regularly to maintain accurate information and ensure their needs are met.
• Perform administrative duties, including typing proposals, letters, and contracts.
• Collect and update data in relevant databases and complete departmental monthly reports.
• Coordinate details with other departments for VIP amenities, special requests, or other service needs requiring special handling.
• May coordinate outside vendor service needs, such as floral displays and audio/visual equipment, and follow up to ensure set-up requirements meet client needs.
• Perform other assigned duties, which may include guest room and property tours, handling special guest requests, maintaining calendars, answering phones and routing calls, and handling mail and faxes.
• Resolve guest requests and/or complaints to their satisfaction, and inform the supervisor of any major problems, complaints, disturbances, or dissatisfied clients.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Participate in all community relations activities.

Qualifications and Experience

• 0-1 years of experience in a relevant field.

Required Skills

• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in data entry and database management.
• Customer service orientation with a focus on guest satisfaction.
• Teamwork and collaboration abilities.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role is with IHG Hotels & Resorts.

Application Encouragement

If you do not meet every requirement but believe you would be a strong candidate for this role, we encourage you to apply.