Senior SME Solutions Specialist📣 Job Ad

About the Role

MenaITech is seeking a Senior SME Solutions Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role focuses on driving business growth by engaging with prospective Small and Medium Enterprise (SME) clients, understanding their business needs, and presenting MenaITech’s solutions to deliver value. The specialist will manage the sales lifecycle from lead generation to deal closure, contributing to revenue growth and expanding the SME client portfolio.

Key Responsibilities

• Generate qualified leads through proactive outreach, networking, and industry engagement to build a sales pipeline.
• Conduct discovery meetings to assess client business requirements and identify suitable solutions.
• Deliver product demonstrations and presentations articulating MenaITech’s value proposition.
• Maintain accurate client information within the CRM system.
• Collaborate with Customer Success teams to identify upselling and cross-selling opportunities.
• Develop customized technical and commercial proposals aligned with client needs.
• Lead negotiations and follow up to secure contracts and complete documentation.
• Conduct market and industry research to identify opportunities and target segments.
• Prepare and present regular sales performance reports.
• Stay current on product enhancements and new solutions through continuous training.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Sales, Information Technology, or a related field.
• 4 to 7 years of progressive experience in Business-to-Business (B2B) sales, preferably in SaaS, HR solutions, or enterprise software targeting SMEs.
• Demonstrated track record of achieving sales targets and managing full sales cycles.
• Strong consultative selling skills with the ability to understand complex client needs.
• Experience delivering product demonstrations and engaging with mid-to-senior level stakeholders.
• Proficiency in CRM systems such as Salesforce, HubSpot, or similar platforms.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Ability to perform in a fast-paced, target-driven environment; experience across multiple markets, particularly KSA and Jordan, is advantageous.

Required Skills

• Business Growth Strategies
• Sales Pipeline Management
• Product Demonstrations
• Executive Presentations
• CRM Systems Proficiency
• Upselling and Cross-selling Techniques
• Proposal Development
• Negotiation Skills
• Market Research and Analysis
• Sales Reporting and Performance Tracking
• Professional Development and Continuous Learning
• Consultative Selling
• Exceptional Communication Skills
• Strong Presentation Skills
• Analytical and Problem-Solving Abilities
• Experience with HR Tech or ERP Solutions (Preferred)
• Understanding of SME Market Dynamics in the GCC Region (Preferred)
• Fluency in Arabic and English (written and spoken)

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience. Fluency in both Arabic and English (written and spoken) is essential.