Senior SME Solutions Specialist📣 Job Ad

About the Role

MenaITech is seeking a Senior SME Solutions Specialist to join its team in Riyadh, Saudi Arabia. This role is responsible for driving business growth within the Small and Medium Enterprise (SME) sector. The specialist will engage prospective clients, understand their business challenges, and position MenaITech's solutions to deliver value. This position manages the full sales lifecycle, from lead generation and client interaction to proposal development and deal closure, contributing to revenue expansion and the SME client portfolio.

Key Responsibilities

• Generate qualified leads through proactive outreach, networking, and engagement within professional communities to build a sales pipeline.
• Conduct discovery meetings to assess client business requirements and identify how MenaITech's solutions can meet specific needs.
• Deliver product demonstrations and executive presentations articulating MenaITech's value proposition.
• Maintain accurate client information within the CRM system for reporting and analysis.
• Collaborate with Customer Success teams to identify upselling and cross-selling opportunities within the existing client base.
• Develop customized technical and commercial proposals aligned with client needs and company standards.
• Lead negotiations and follow up to secure contracts, ensuring timely completion of documentation.
• Conduct market and industry research to identify emerging opportunities, trends, and new target segments.
• Prepare and present regular sales performance reports aligned with business targets.
• Stay current with product enhancements and new solutions through continuous training and professional development.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Sales, Information Technology, or a related field.
• A minimum of 4 to 7 years of progressive experience in Business-to-Business (B2B) sales, with a preference for experience in SaaS, HR solutions, or enterprise software targeting SMEs.
• Demonstrated track record of achieving sales targets and managing the full sales cycle independently.
• Proficiency in CRM systems such as Salesforce, HubSpot, or similar platforms.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Proven ability to perform in a fast-paced, target-driven environment.
• Experience working across multiple markets, with specific experience in the KSA and Jordan markets being a significant advantage.

Required Skills

• Business Growth Strategies
• Sales Pipeline Management
• Client Engagement and Relationship Building
• Proposal Development
• Deal Closure
• Revenue Growth
• Product Demonstrations
• Executive Presentations
• CRM Systems Proficiency
• Upselling and Cross-selling Techniques
• Negotiation Skills
• Market Research and Analysis
• Sales Performance Reporting
• Consultative Selling
• Exceptional Communication Skills
• Strong Presentation Skills
• Analytical Skills
• Problem-Solving Abilities
• Familiarity with HR Tech solutions
• Understanding of ERP Solutions
• Fluency in both Arabic and English (written and spoken)

Additional Information

The role requires 5-10 years of experience. Experience in HR tech or ERP solutions is preferred. A solid understanding of SME market dynamics within the GCC region is advantageous. This is a full-time position based in Riyadh, Saudi Arabia.