مسؤولة عمليات تشغيلية

A leading training and development center in Riyadh announces its desire to attract an "Operational Operations Officer" to join the team immediately, to manage and organize the daily activities of the center and ensure the training process runs with the highest quality standards. Main Tasks and Responsibilities: - Schedule Management: Prepare and schedule training courses and coordinate appointments between trainers and trainees. - Operational Supervision: Follow up on the logistical preparations for training halls (whether field or virtual online). - Customer Service and Support: Receive inquiries from trainees and companies, and resolve daily operational problems quickly and efficiently. - Issuing Certificates and Reports: Supervise the issuance and approval of attendance certificates, and submit periodic performance reports to management. - Internal Coordination: Link between the sales department, trainers, and management to ensure an integrated training experience. Required Conditions and Qualifications: - Experience: At least two years of experience in administrative or operational work (preferably with a background in training centers, institutes, or the education and services sector). - Technical Skills: High professionalism in dealing with Learning Management Systems (LMS), Microsoft Office programs (Excel, Word), and appointment scheduling systems. - Legal Status: Priority for those with a valid and immediately transferable residency, or those with a legal status that allows them to work immediately with full flexibility. - Personal Skills: High ability to organize, withstand work pressure, and excellent communication skills. How to Apply: For interested candidates who meet the conditions, please send the updated CV, mentioning the job title in the subject line (Operational Operations) to the following email: H@*****************