Account Manager ( D + D Print and Promo)📣 Job Ad

About HH Global

HH Global is a leader in tech-enabled creative production and procurement, focused on amplifying marketing campaigns through production, procurement leadership, and advanced sustainability capabilities. The company delivers solutions at scale using industry-leading technology and the expertise of its global teams. With over 4,500 colleagues, 26 creative studios, and more than 5,800 strategic supplier partners across 64 countries, HH Global collaborates with clients worldwide to achieve significant impact.

The Account Manager Role

HH Global is seeking a full-time Account Manager (D + D Print and Promo) in Riyadh, Saudi Arabia. This role involves managing and delivering solutions for clients through close collaboration with internal teams and local partners. The Account Manager will take ownership of client relationships, developing them further and delivering ongoing solutions to address client challenges. The primary areas of spend under management for this FMCG client are 2D / 3D Print and Promotional Merchandise. This position operates on a blended basis, combining work from the local HH Global office and home as necessary.

Key Responsibilities

• Receive client briefs, including full specification details and deadline dates, and manage project delivery from start to finish.
• Suggest alternative options and innovations where possible, owning the project process.
• Provide technical input and advice on projects, briefing suppliers on precise client requirements and delivering high levels of customer service.
• Monitor projects to ensure delivery to specification and on time, implementing new methods and procedures as required.
• Collaborate across multiple teams and utilize HH Global’s full-service offering.
• Deliver contractual requirements, prepare presentations, and complete necessary account administration and reporting while maintaining accurate records.
• Agree upon and manage budgets and P&Ls, ensuring profit is maximized through performance analysis.
• Deliver services to meet and exceed contracted Service Level Agreements (SLAs) while ensuring compliance with regulatory and company policies.

Candidate Requirements

• Client service management experience, including time spent working on client site(s).
• Ability to develop and maintain client relationships across multiple vendors against agreed SLAs and Key Performance Indicators (KPIs).
• Essential experience in 2D / 3D Print and Promotional Merchandise.
• Knowledge of the Saudi market.
• Commercial understanding and the ability to manage multiple projects simultaneously through effective time management and prioritization skills.
• A Project Management mindset, process-driven approach, and a focus on sales and business development.
• Experience in troubleshooting unexpected project issues and implementing preventative measures.
• Excellent communication skills (verbal, written, presentation), with clarity of expression and the ability to present to and influence various stakeholder groups at all levels of seniority.

Equal Opportunity and Compliance

HH Global is an equal opportunities employer and welcomes all suitably qualified candidates from any background, regardless of personal characteristics, especially those protected by law. The company will make reasonable adjustments to the recruitment process to accommodate any disability. For alternative formats of this job advert or any required assistance, please contact H@******************. Please be aware that various pre-employment background checks, appropriate for the country of residence, are conducted. These may include employment history, right to work, identity, professional qualifications, criminal record, sanction file, and/or CIFAS checks.

Application Information

Candidates interested in this full-time Account Manager position in Riyadh are encouraged to apply.