Assistant Director of Sales

About the Role

Marriott International is seeking an Assistant Director of Sales to join their team in Riyadh. This full-time position involves assisting in leading the property's segmented sales efforts, implementing sales strategies, and achieving revenue goals. The role focuses on building long-term customer relationships and ensuring guest and employee satisfaction.

Key Responsibilities

• Assist the sales leader in understanding and effectively implementing sales strategies for various segments (*, group, transient, association, corporate).
• Contribute to the development and implementation of aggressive solicitation programs aimed at increasing business.
• Collaborate with the management team to create and implement sales plans addressing revenue, customers, and market dynamics.
• Provide leadership to maximize revenue potential, including setting personal booking goals and recommending goals for team members.
• Participate in sales calls to acquire new business and finalize deals.
• Execute operational aspects of booked business, such as generating proposals, writing contracts, and managing customer correspondence.
• Analyze market information using sales systems to achieve financial room and catering goals.
• Assist Revenue Management in completing accurate six-period projections.
• Review guest satisfaction results for sales and catering to identify areas for improvement.

Customer Service and Relationship Management

• Demonstrate leadership in guest hospitality and customer service, setting a positive example for guest relations.
• Interact with guests to gather feedback on product quality and service levels, including during pre- and post-convention meetings.
• Empower employees to deliver excellent customer service and provide feedback on service behaviors.
• Ensure a customer recognition program is active within the Sales department.
• Execute and support the company’s Customer Service Standards and property’s Brand Standards.
• Develop and manage relationships with key internal and external stakeholders.
• Collaborate with off-property sales channels to ensure property needs are met and sales efforts are complementary.
• Attend customer events, trade shows, and sales missions to build and maintain key relationships.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in sales, preferably within the hospitality industry. The role requires a focus on achieving personal booking goals and contributing to overall property revenue objectives.

Work Environment

This full-time position is based in Riyadh and involves working within the Marriott International portfolio of brands. The role requires adherence to local, state, and federal regulations, as well as union requirements where applicable.

About Marriott International

Marriott International is a global leader in hospitality, known for its diverse portfolio of brands. Joining Marriott International means becoming part of a global team dedicated to professional growth and delivering exceptional guest experiences.