AsstMgr-Sales I📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
W Hotels is seeking an Assistant Manager, Sales I to join their team in Riyadh, Saudi Arabia. This full-time management position is responsible for driving sales efforts, cultivating customer relationships, and achieving revenue objectives. The role involves assisting with sales opportunities, ensuring smooth service delivery, and leading daily sales activities with a focus on building value-based customer partnerships.
W Hotels aims to "ignite curiosity, expand worlds," creating an environment for guests to live life to the fullest. Inspired by new experiences, W Hotels reinvents luxury with a spirit that is refined and ready for anything. The Whatever/Whenever service culture transforms guest passions into reality. W Hotels, a brand within Marriott International, offers an environment to do your best work and grow professionally within a global team.
Key Responsibilities
- Assist with the solicitation and handling of sales opportunities to drive business growth.
- Ensure that business is turned over properly and in a timely fashion to facilitate excellent service delivery.
- Support the leadership of day-to-day sales activities, with a strong emphasis on cultivating long-term, value-based customer relationships.
- Achieve personal sales goals and contribute to overall location revenue targets.
- Work collaboratively with off-property sales channels to ensure coordinated and complementary sales efforts.
- Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows.
- Develop relationships within the community to expand the customer base and identify new sales opportunities.
- Assist in managing and developing relationships with key internal and external stakeholders.
- Provide accurate, complete, and effective turnover of business to Event Management.
- Participate in sales calls with the sales team to acquire new business and close deals.
- Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
- Identify new business opportunities to achieve personal and location revenue goals.
- Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
- Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
- Gain a deep understanding of the location’s primary target customers and their service expectations, offering tailored business solutions.
- Support the company's service and relationship strategy to drive customer loyalty through exceptional service experiences.
- Service customers to increase their share of business with the hotel.
- Execute and uphold the company’s customer service standards.
- Provide excellent customer service consistent with the company's daily service basics.
- Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.
Qualifications and Requirements
- A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
- Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.
Required Skills
- Sales
- Marketing
- Customer Relationship Management
- Business Development
- Revenue Generation
- Customer Service
Work Location and Type
This is a full-time management position located in Riyadh, Saudi Arabia, specifically at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519.
Equal Opportunity Employer Statement
Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The company fosters an environment where associates' unique backgrounds are valued and celebrated, recognizing that their greatest strength lies in the rich blend of culture, talent, and experiences. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Requirements
- Requires 2-5 Years experience
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