AsstMgr-Sales I📣 Job Ad

About the Role

W Hotels, part of Marriott International, is seeking an Assistant Manager, Sales I for its Riyadh, Saudi Arabia location. This management position is responsible for driving sales initiatives, cultivating lasting customer relationships, and meeting revenue targets for the hotel. The role involves overseeing daily sales activities to ensure smooth service delivery and contribute to the success of the sales and marketing department.

Key Responsibilities

• Assist in soliciting and managing sales opportunities to generate revenue.
• Ensure timely and proper handover of business to facilitate excellent service delivery.
• Support daily sales activities with a focus on building long-term, value-based customer relationships.
• Achieve personal sales goals and contribute to overall location sales objectives.
• Collaborate with off-property sales channels for coordinated sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, events, FAM trips, and trade shows.
• Develop local community relationships to expand the customer base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate and effective turnover of bookings to the Event Management team.
• Participate in sales calls with the sales team to secure new business and close deals.
• Support operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Identify new business opportunities to meet personal and location revenue goals.
• Analyze the competitive landscape, including competitor strengths and weaknesses, economic trends, and market supply and demand, to effectively position W Hotels.
• Assist in closing advantageous opportunities based on market conditions and needs.
• Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
• Support the company's service and relationship strategy to drive customer loyalty through service experiences.
• Service existing customers to increase their business share with the hotel.
• Execute and uphold the company’s customer service standards consistently.
• Provide exceptional customer service aligned with the company's daily service basics.
• Set a positive example for guest relations and interactions.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, combined with 2 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development

Work Environment and Details

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is part of the Sales & Marketing job category. Marriott International is committed to diversity and inclusion, valuing the unique backgrounds of its associates and providing equal opportunity.