AsstMgr-Sales I📣 Job Ad

About the Role

W Hotels is seeking an Assistant Manager of Sales to join their team in Riyadh, Saudi Arabia. This management position is responsible for driving sales opportunities, cultivating long-term customer relationships, and achieving revenue targets. The role involves assisting in the leadership of daily sales activities, ensuring efficient business turnover for service delivery, and contributing to the sales and marketing department's success.

W Hotels aims to inspire travelers by offering unique experiences and opening minds to new perspectives. With a philosophy of "Every Need / Anytime," W Hotels reinvents luxury norms globally. The brand welcomes individuals who are original, innovative, and forward-thinking. As part of Marriott International, W Hotels offers a dynamic environment for its associates.

Key Responsibilities

• Assist in soliciting and managing sales opportunities to promote business growth.
• Ensure timely and proper turnover of all business to facilitate excellent service delivery.
• Support the management of daily sales activities, focusing on building lasting, value-based customer relationships.
• Contribute to achieving individual sales goals and overall location revenue targets.
• Collaborate with off-property sales channels to ensure coordinated sales efforts.
• Build and strengthen relationships with existing and new customers through participation in sales calls, events, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate and effective turnover of business to Event Management.
• Participate in sales calls with the sales team to secure new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business opportunities to meet personal and location revenue goals.
• Analyze the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
• Assist in closing advantageous opportunities based on market conditions and needs.
• Gain a deep understanding of the location's primary target customers and their service expectations to offer tailored business solutions.
• Support the company's service and relationship strategy by driving customer loyalty through excellent service experiences.
• Service customers to increase their business share with W Hotels.
• Execute and uphold the company's customer service standards.
• Provide excellent customer service consistent with the company's daily service basics.
• Set a positive example for guest relations and interactions.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, combined with 2 years of experience in sales and marketing or a related professional area.
• Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development
• Revenue Generation
• Customer Service

Work Environment and Details

This is a full-time, management position located in Riyadh, Saudi Arabia, specifically at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires 2-5 years of experience. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.