At Your Service Agent (Saudi)

About the Role

Sheraton is seeking an At Your Service Agent (Saudi) to join their team in Riyadh. This full-time role focuses on creating memorable guest experiences beyond standard check-in and check-out procedures. The agent will guide guests throughout their stay by delivering a range of services and addressing various operational needs and requests.

Key Responsibilities

• Delivering a wide range of services to guide guests through their entire stay.
• Processing operational needs and addressing guest requests.
• Completing reports and sharing highlights of the local area.
• Ensuring transactions contribute positively to the overall guest experience.

Operational Standards and Requirements

• Creating and maintaining a safe work environment.
• Adhering to company policies and procedures.
• Maintaining confidentiality and protecting company assets.
• Upholding quality standards in all aspects of service.
• Ensuring professional uniform, personal appearance, and communication.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Qualifications and Experience

• 0-1 years of experience is required for this position.
• A team-oriented approach to delivering guest experiences.

Company Culture and Values

Sheraton, part of Marriott International, is committed to being an equal opportunity employer. The company fosters an environment where the diverse backgrounds of associates are valued. Sheraton has been a gathering place since 1937, with associates creating a sense of belonging in over 400 communities globally. The company invites and connects guests through engaging experiences and thoughtful service.

Application Information

This is a full-time position with salary details not disclosed. Candidates who are team players and are interested in delivering meaningful guest experiences are encouraged to explore this career opportunity with Sheraton.