Business Analyst📣 Job Ad

About the Company:
**** is a leading Saudi AI company focused on building a comprehensive enterprise automation platform. Our aim is to enable organizations to automate customer interactions, operational tasks, and service processes across various digital channels including voice, chat, and WhatsApp.

About the Job:
The Business Analyst will be central to Hams's automation delivery function. This role entails gathering requirements directly from stakeholders, translating these into workflow designs and integration specifications for implementation by backend engineers. You will ensure that the automation aligns with business outcomes and enterprise realities.

Role Responsibilities:

• Lead the gathering and clarification of business requirements.
• Break down business rules into structured logic blocks.
• Draft workflow documentation and functional specifications.
• Produce API integration requirement guides.
• Validate workflow outputs and track requirement changes.
• Prepare project timelines and business requirement documentation.
• Utilize engineering and AI automation tools effectively.

Qualifications:

• 1–3 years of experience in business analysis, product operations, or workflow design.
• Experience with requirements gathering and understanding of APIs.
• Background in SaaS, AI, or digital platforms is a plus.
• Adept at simplifying complexity into executable logic.

If you are interested in growing your career in defining automation workflows and converting business requirements into actionable logic, we invite you to apply.

Join Mace as a Business Analyst!
At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe.

The Project:
This opportunity involves a significant mixed-use development in Riyadh, comprising over 200 projects that include cultural and heritage assets, F&B, retail and hotels, commercial buildings, and educational facilities. Mace is providing program management and is looking for high-caliber experienced people.

Responsibilities:

• Conduct quality reviews of reports and collaborate with stakeholders to improve reporting standards.
• Manage the production and timely distribution of regular and ad-hoc reports.
• Facilitate meetings and workshops for reporting requirements and data interpretation.
• Monitor project progress using established metrics and KPIs.
• Identify trends, risks, and opportunities; provide actionable insights to leadership.
• Review and edit reports for consistency with organizational standards.
• Design dashboards that highlight project performance and resource use.
• Utilize Excel and visualization tools (*, Power BI, Tableau) for data presentation.
• Collect and analyze data, ensuring accuracy and integrity.
• Apply statistical techniques to uncover patterns in complex datasets.

Requirements:
You will need extensive years of experience in the construction consultancy industry with top-tier companies. Please note: visa acquisition may involve a criminal record check and qualifications verification.

Mace values safety, client focus, integrity, and opportunity creation, promoting a diverse and inclusive environment. If you feel you may be a suitable candidate, even without all requirements, we encourage you to apply.

Role Overview
We are seeking a Technical Business Analyst with 3–5 years of experience to act as the critical link between clients, sales teams, and delivery teams. This role goes beyond requirement gathering — it focuses on understanding client needs, shaping tailored solutions, drafting winning proposals, and supporting pre-sales activities. The ideal candidate combines technical knowledge with strong business acumen, ensuring that proposals are accurate, competitive, and aligned with client expectations.
Key Responsibilities

• Engage with clients to elicit, analyze, and validate requirements across AI, digital transformation, and platform projects.
• Translate client requirements into solution outlines, proposals, and statements of work (SoWs).
• Collaborate with pre-sales, product, and delivery teams to design feasible and cost-effective solutions.
• Develop and maintain pricing models, cost estimates, and commercial proposals.
• Support RFP/RFQ responses, ensuring proposals are compliant, compelling, and well-structured.
• Participate in client meetings and workshops to clarify scope, present solutions, and negotiate terms.
• Work closely with sales teams to position solutions competitively while maintaining profitability.
• Prepare supporting materials such as solution overviews, presentations, and technical documentation.
• Ensure that all proposals adhere to quality, service management, and information security standards (ISO 9001, 20000, 27001).

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• 3–5 years of experience as a Business Analyst, Pre-Sales Consultant, or Proposal Specialist in IT/digital services.
• Strong exposure to proposal writing, RFP/RFQ responses, and solution costing.
• Knowledge of AI, digital platforms, SaaS, and enterprise transformation services.
• Proficiency with tools such as MS Office, proposal automation platforms, JIRA/Confluence, Lucidchart.
• Excellent communication and presentation skills, with the ability to engage directly with clients and senior stakeholders.
• Experience with pricing strategies and negotiation in technology or consulting engagements.

Preferred Skills

• Experience in pre-sales roles or client-facing solution consulting.
• Familiarity with contractual and commercial frameworks.
• Strong financial acumen with ability to model costs, margins, and ROI.
• Certifications such as ITIL, Agile BA, or proposal management (*, APMP) are a plus.