Clinical Support Specialist📣 Job Ad

About the Opportunity

Kinetic Business Solutions is recruiting for a Clinical Support Specialist to join the team of a reputable and well-established medical device company. This full-time position is based in Riyadh, Saudi Arabia, and requires candidates with 5-10 years of relevant experience in clinical support within the medical device sector.

Role Overview

The Clinical Support Specialist plays a crucial role in providing essential clinical guidance, education, and support. This position ensures the safe and effective use of medical products by engaging directly with patients, caregivers, and healthcare professionals. The specialist will contribute to a positive customer experience while upholding clinical and quality standards.

Key Responsibilities

• Provide clinical guidance, education, and support to patients, caregivers, and healthcare professionals.
• Deliver product demonstrations and clinical training sessions to ensure safe and effective product usage.
• Support patient onboarding and follow-up activities, ensuring a positive customer experience.
• Collaborate with internal teams to coordinate support activities and ensure consistent service delivery.
• Respond to clinical enquiries and provide appropriate product-related guidance.
• Support educational initiatives and awareness activities within the healthcare community.
• Maintain accurate documentation and comply with relevant clinical and quality standards.

Qualifications and Requirements

• A minimum of 5-10 years of experience in a clinical support or similar role, preferably within the medical device industry.
• Valid nursing licence/registration in Saudi Arabia is mandatory.
• Must be currently based in Riyadh, Saudi Arabia.

Work Environment and Location

This is a full-time position situated in Riyadh, Saudi Arabia. The role involves working within a dynamic environment, supporting a leading medical device company dedicated to advancing healthcare solutions.

Application Process

Candidates who meet the specified qualifications and experience are invited to apply. Further details regarding the application and selection process will be communicated to shortlisted applicants.