Cluster Security Account Manager📣 Job Ad

About the Role

Right Job Security Solutions is seeking a motivated Sales Engineer to join our team in Riyadh. This full-time position focuses on delivering innovative ELV and Security Systems solutions across a variety of projects. The role is suitable for individuals with 0-1 years of experience, including recent graduates with a strong interest in the field.

Key Responsibilities

The Sales Engineer will be responsible for identifying and developing new business opportunities within the ELV and Security Systems sector. This includes promoting and selling the company's solutions, engaging with clients to understand their project requirements, and proposing suitable technical solutions. The role also involves preparing technical and commercial proposals, quotations, and tender submissions. Coordination with engineering and project teams to ensure successful project execution is essential, as is building and maintaining long-term customer relationships to achieve sales targets and contribute to company growth.

Qualifications and Experience

Candidates should possess a Bachelor's Degree in Engineering or a related technical field. While 1-2 years of experience in ELV and Security Systems sales is preferred, the company welcomes applications from recent graduates with a strong interest in the field. A good understanding of CCTV, Access Control, Intrusion Alarm, Video Intercom, Structured Cabling, and related systems is required. The ability to read project specifications and drawings is also necessary. Proficiency in Microsoft Office applications is expected. A valid driving license is preferred.

Required Skills

Successful candidates will demonstrate strong communication, presentation, and negotiation skills. The ability to effectively interact with clients and internal teams is crucial for this role.

Candidate Profile

This position is ideal for individuals who are results-driven and eager to develop strong client relationships. Recent graduates with excellent communication skills and a willingness to learn are encouraged to apply, as training and development opportunities will be provided.

Work Environment

The role is based in Riyadh and operates on a full-time basis. The company offers professional growth and development opportunities within a dynamic and collaborative work environment, with the chance to work on diverse projects.

About the Role

2P Perfect Presentation is seeking a dedicated Technical Support Engineer to join their team in Riyadh. This full-time position involves providing essential technical support and operational monitoring for SMS, API, and Value-Added Services (VAS) platforms. The role requires strong troubleshooting abilities and experience in a customer-facing support environment.

Company Overview

Since 2004, 2P Perfect Presentation has been a key player in Saudi Arabia's ICT sector, delivering integrated technology solutions designed to facilitate digital transformation and enhance operational efficiency for organizations. The company leverages its expertise and specialized business units to provide comprehensive end-to-end solutions.

Key Responsibilities

• Provide first-line and second-line technical support to customers via phone, email, and designated support channels.
• Serve as the primary point of contact for customer inquiries, incidents, and complaints.
• Troubleshoot and resolve issues related to SMS services, SMPP connections, APIs, and web-based platforms.
• Monitor application performance, availability, and service health across production environments.
• Conduct application testing, performance tuning, and incident resolution activities.
• Assist customers during the onboarding process, guiding them through service activation and usage.
• Investigate customer complaints, identify root causes, and implement effective solutions.
• Generate and analyze reports using SQL queries and database tools.
• Prepare technical documentation, user guides, and support reports.
• Perform 24/7 monitoring of VAS SMS Gateways and escalate critical issues as required.
• Collaborate with internal technical teams to ensure service continuity and customer satisfaction.
• Maintain accurate customer records and service logs.

Required Qualifications and Skills

Candidates should possess:

• A Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Experience in Technical Support, Application Support, Service Desk, or Customer Support roles.
• Strong knowledge of SQL databases and reporting.
• Experience supporting enterprise applications and customer-facing systems.
• Proficiency in Technical Support & Customer Service.
• Experience with Incident Management & Problem Management.
• Familiarity with SMS Platforms & VAS Services.
• Knowledge of SMPP Protocols & API Integrations.
• Skills in SQL Database Querying & Reporting.
• Experience in Application Monitoring & Performance Tuning.
• Strong Troubleshooting & Root Cause Analysis capabilities.
• Ability to prepare Technical Documentation & Reporting.
• Experience in Service Desk / Helpdesk Operations.
• Strong Communication & Customer Handling Skills.

Preferred Qualifications

• Experience supporting SMS Gateways, SMPP, or Messaging Platforms.
• Knowledge of ITIL Incident & Problem Management practices.
• Experience working in a 24/7 operations environment.
• Familiarity with Linux and application log analysis.
• Experience within the Telecommunications or VAS industry.

About the Role

AtkinsRéalis is seeking a Design Manager – Landscape for a full-time position in Riyadh. This role is responsible for overseeing and managing all landscape design activities within a Project Management Consultancy (PMC) environment, ensuring alignment with client requirements, project objectives, and regulatory standards. The position requires a minimum of 10 years of experience.

Role Overview and Responsibilities

The Design Manager – Landscape will lead and manage all landscape design activities from concept through detailed design and construction support. This includes coordinating landscape design with multidisciplinary teams such as architectural, civil, utilities, infrastructure, and MEP. A key aspect of the role involves reviewing and validating landscape design submissions from consultants to ensure compliance with project scope, quality standards, and regulations. The manager will ensure design integration across disciplines through regular design reviews and clash detection processes, and develop, monitor, and manage the landscape design program aligned with overall project timelines.

Expert input will be provided on landscape design elements including planting strategies, irrigation, grading, drainage, and hardscape. The role involves reviewing landscape concepts for functionality, sustainability, and aesthetic quality, ensuring the use of appropriate plant species (native, climate-appropriate, low-maintenance), and assessing environmental impact, soil conditions, hydrology, and long-term maintainability. Verification of sustainable design solutions, including water efficiency and green infrastructure, is also a core responsibility. The Design Manager will liaise with clients, authorities, and stakeholders for design approvals and compliance, and participate in technical meetings with consultants and contractors to resolve design issues. Support for project reporting by providing updates on landscape design progress and risks, monitoring design changes and their impact on cost, schedule, and quality, and supporting value engineering exercises for landscape elements without compromising quality are also expected.

Furthermore, the role includes identifying and mitigating design-related risks and technical challenges, providing technical support during construction phases (responding to RFIs and reviewing shop drawings), overseeing landscape implementation to ensure design intent is maintained, and monitoring site progress related to landscaping and coordinating with supervision teams.

Qualifications and Experience

Candidates must possess a Bachelor's or Master's degree in Landscape Architecture or a related field. A minimum of 12–15+ years of experience is required, with significant exposure to design management and landscape projects. Proven experience in PMC, consultancy, or large-scale infrastructure/urban development projects is essential.

Required Skills and Knowledge

Strong knowledge of Landscape design principles, urban design, irrigation, grading, drainage, sustainability practices, and design coordination across disciplines is necessary. The role demands strong leadership and team management skills, along with excellent coordination and stakeholder management abilities. Proficiency in design and coordination tools such as AutoCAD, BIM, and GIS is required. A solid understanding of international standards, codes, and authority requirements is also a prerequisite. Candidates should possess strong problem-solving and decision-making skills, with the ability to balance design quality, cost, and constructability.

Role Focus and Approach

This position acts as a client representative for landscape design oversight, rather than a primary designer. The focus is on review, governance, integration, and delivery assurance, ensuring that consultants deliver coordinated, buildable, and compliant landscape designs.

Work Environment

This is a full-time position based in Riyadh.