Commercial Director, Four Seasons Riyadh📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Four Seasons Hotels & Resorts is seeking a Commercial Director to lead the commercial strategy and business performance for the Four Seasons Hotel Riyadh, located in the Kingdom Tower. This role is responsible for driving revenue, market share, brand positioning, and profitability across Sales, Marketing, Revenue Management, Reservations, Public Relations, and Digital Marketing. The Commercial Director will develop and execute commercial initiatives aligned with Four Seasons' brand standards and the hotel's business objectives, contributing to its position as a leading ultra-luxury destination.
As part of the hotel's executive leadership team, the Commercial Director will collaborate with the General Manager and Regional Commercial teams to ensure a strong market presence, guest engagement, and sustained revenue growth. The role requires building client relationships, identifying new business opportunities, and fostering collaboration between commercial and operational departments to deliver guest experiences and financial results.
Key Responsibilities
- Develop and execute the hotel's commercial strategy, aligning with business objectives and Four Seasons brand standards.
- Lead and manage the Sales, Marketing, Revenue Management, Reservations, and Public Relations teams to achieve departmental and hotel goals.
- Identify new revenue opportunities and business segments to maximize hotel profitability and market share.
- Drive forecasting, budgeting, and commercial planning processes for all commercial departments.
- Monitor market trends, competitor activities, and business performance to develop and implement strategic action plans.
- Ensure strong alignment and collaboration between operational and commercial teams to achieve business goals and deliver guest experiences.
- Build and maintain strong relationships with key accounts, partners, luxury travel advisors, and corporate clients.
- Oversee sales activities across all market segments, including leisure, corporate, wholesale, and group business.
- Support and participate in international sales trips, trade shows, client events, and networking opportunities.
- Ensure consistent achievement of sales targets and revenue objectives across all segments.
- Oversee marketing, branding, digital presence, and public relations strategies to enhance the hotel's visibility and reputation.
- Ensure marketing initiatives accurately reflect Four Seasons brand standards and maintain the hotel's luxury positioning.
- Collaborate with regional and corporate marketing teams on integrated campaigns and promotional activities.
- Drive brand awareness and strengthen the hotel's positioning within key luxury travel markets.
- Oversee pricing strategies, forecasting, inventory management, and distribution channels to optimize revenue.
- Ensure effective revenue optimization across rooms, Food & Beverage, Spa, and other revenue-generating streams.
- Monitor business pace and market demand fluctuations to adjust commercial strategies.
- Support reservations and distribution operations to maximize conversion rates and enhance guest satisfaction.
Qualifications and Requirements
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field is preferred.
- A minimum of 7 to 10 years of progressive commercial leadership experience within the luxury hospitality sector.
- A strong background in Sales, Marketing, Revenue Management, and business development.
- Proven track record of successful leadership and effective team management.
- Excellent analytical, financial acumen, and strategic planning abilities.
- Exceptional communication, negotiation, and presentation skills.
- A deep understanding of luxury hospitality market trends and evolving customer expectations.
- The ability to build and nurture strong relationships both internally and externally.
- Experience with hotel systems, revenue management tools, and CRM platforms is preferred.
- Excellent verbal and written communication skills in English; proficiency in Arabic is considered an advantage.
Required Skills
- Sales
- Marketing
- Revenue Management
- Reservations Management
- Public Relations
- Digital Marketing
- Leadership
- Team Management
- Business Development
- Analytical Skills
- Financial Planning
- Strategic Planning
- Communication Skills
- Negotiation Skills
- Presentation Skills
- Relationship Building
- Proficiency with Hotel Systems
- Experience with Revenue Management Tools
- Familiarity with CRM Platforms
Work Environment and Compensation
This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Four Seasons Hotels & Resorts offers a competitive net salary in a tax-free environment, along with comprehensive benefits including housing, a transportation allowance, 30 days of vacation, 10 public holidays per year, paid home leave tickets, complimentary employee meals, medical insurance, life insurance, and an Employee Assistance Program. Employees also benefit from worldwide complimentary room nights with Four Seasons, laundry/dry cleaning for work attire, and significant growth and development opportunities. Additional family benefits also apply.
Requirements
- Requires 5-10 Years experience
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