img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Tabby is seeking a Commercial Operations Manager I to join the Business Development department in Riyadh, Saudi Arabia. This role is a senior individual contributor position focused on designing, executing, and improving revenue-generating systems across the entire customer lifecycle, from lead engagement to retention and expansion. The Commercial Operations Manager will serve as a key liaison between Sales, Account Management, Marketing, Finance, and Product teams to support scalable, data-driven revenue growth.

This position requires a proactive individual to own the revenue operations strategy and infrastructure. The role involves leading cross-functional initiatives, influencing tooling decisions, and shaping how the business measures and optimizes commercial performance.

Key Responsibilities

  • Own end-to-end revenue performance reporting, covering pipeline generation, conversion rates, merchant onboarding, retention, and expansion revenue.
  • Design and maintain executive-level dashboards and reporting frameworks for senior leadership and the Board of Directors.
  • Lead quarterly and annual revenue planning cycles, including capacity modeling, pipeline coverage analysis, and forecast accuracy reviews.
  • Proactively identify revenue risks, emerging trends, and growth opportunities through structured analysis, and formulate strategic recommendations.
  • Define and govern the company's revenue metrics taxonomy, ensuring consistent definitions and reporting standards across Business Development, Account Management, Finance, and Product teams.
  • Own the operational design and continuous improvement of go-to-market processes within Business Development and Account Management.
  • Lead the development and rollout of scalable playbooks, Standard Operating Procedures (SOPs), and operational frameworks.
  • Partner with Business Development and Account Management leadership to identify structural bottlenecks, design solutions, and drive their implementation.
  • Oversee lead allocation strategies, routing logic, and pipeline governance to ensure optimal coverage, speed-to-contact, and conversion across all channels.
  • Lead territory design, segmentation strategies, and capacity planning in collaboration with Business Development leadership.
  • Define and govern operational standards for Account Management, including performance tracking frameworks, health scoring, and visibility into renewal and expansion pipelines.
  • Lead operational initiatives to improve Account Management efficiency, client retention, and expansion revenue performance.
  • Own bandwidth management and internal transfer processes for optimal resource allocation across Account Management teams.
  • Partner with Account Management leadership to build structured Quarterly Business Review (QBR) and performance review cadences.
  • Own the strategy, governance, and ongoing optimization of the CRM and broader revenue technology stack.
  • Lead CRM architecture decisions, including workflow automation, pipeline configuration, data modeling, and integration with marketing automation, BI, and finance systems.
  • Define and enforce data quality standards, field governance, and pipeline hygiene requirements across all revenue teams.
  • Evaluate, onboard, and embed new revenue tooling, managing vendor relationships and internal change management.
  • Drive adoption of revenue tools and processes through structured enablement programs and accountability frameworks.
  • Serve as the primary Revenue Operations stakeholder in cross-functional initiatives involving Product, Finance, Risk, Marketing, and Partnerships.
  • Lead the operational design for new channel partnerships, product launches, and market expansions.
  • Represent Revenue Operations in leadership forums, contributing to company-wide planning and prioritization.
  • Manage operational dependencies across merchant onboarding, product integrations, and partner go-lives.
  • Mentor and develop junior members of the Revenue Operations function.
  • Champion a culture of structured problem-solving, data-driven decision-making, and continuous improvement.
  • Contribute to the long-term build-out of the Revenue Operations function, including headcount planning, process maturity roadmaps, and tooling strategy.

Qualifications and Requirements

  • 4 to 8 years of progressive experience in Revenue Operations, Sales Operations, or Commercial Strategy roles, with at least 2 years in a senior or lead capacity.
  • Demonstrated ownership of CRM platforms at an administrative or architectural level (*, Salesforce, Pipedrive, HubSpot, or equivalent).
  • Strong command of revenue analytics, including pipeline modeling, forecasting, funnel analysis, and cohort reporting.
  • Proven experience partnering directly with VP/C-suite stakeholders and translating business strategy into operational execution.
  • Exceptional analytical thinking, structured communication, and executive-level presentation skills.

Required Skills

  • Revenue Operations
  • Sales Operations
  • Commercial Strategy
  • CRM Administration
  • Salesforce, Pipedrive, HubSpot, or equivalent CRM platforms
  • Revenue Analytics
  • Pipeline Modeling
  • Forecasting
  • Funnel Analysis
  • Cohort Reporting
  • Cross-functional Project Leadership
  • Analytical Thinking
  • Structured Communication
  • Executive-level Presentation
  • Google Sheets and Excel (Advanced proficiency)
  • SQL and BI tools such as Looker, Tableau, Metabase (Strongly Preferred)
  • Experience in Fintech, Payments, BNPL, Lending, or Marketplace Business Models (Nice to Have)
  • Hands-on experience with CRM automation, workflow logic, and API integrations (Nice to Have)
  • Background in revenue forecasting, quota setting, or incentive compensation design (Nice to Have)
  • Experience building or scaling a RevOps function from an early stage (Nice to Have)
  • Exposure to GTM strategy, market expansion, or channel partnership operations (Nice to Have)

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Business Development department.

Requirements

  • Requires 5-10 Years experience

Similar Jobs

Sales Representative

New

Hotpack

Full-time
Hotpack Global, the region's leading packaging manufacturer, is looking for a driven Sales Executive to grow our packaging and corrugation business in the Central region of KSA.

If you have strong market connections, technical knowledge of packaging solutions, and a talent for turning opportunities into results, we want you on our team!

Key Responsibilities:
* Drive sales and build strong client relationships.
* Provide packaging and corrugation solutions tailored to customer needs.
* Identify new business opportunities and expand the customer base.
* Prepare proposals, quotations, and product presentations.
* Coordinate with internal teams to ensure excellent customer service.
Monitor sales performance and achieve targets.

Requirements:
* Experience in the packaging and corrugation industry.
* Strong network in Central KSA.
* Excellent English and Arabic communication skills.
* Proven sales and client management experience.
* Professional in using digital sales and reporting tools.
* Self-driven, proactive, and target-oriented.
* 2+ years of experience in packaging

Interested candidates can send their CV to: j@************************

breifcase2-5 years

locationRiyadh

about 1 hour ago

Software Engineer - (Mobile)

📣 Job AdNew

Increase

Full-time

About the Role

Zid is a technology company focused on enhancing retail success in Saudi Arabia. The company's mission is to provide merchants with a comprehensive platform for commerce operations. We are seeking a Software Engineer with a specialization in Mobile development to join our team in Riyadh. This role is designed for individuals interested in developing high-quality mobile applications and contributing to user experiences for a platform used by numerous merchants.

As a Software Engineer – Mobile, you will be responsible for developing and improving our mobile applications. A key aspect of this role involves ensuring applications are performant, user-friendly, and fully support the Arabic language with Right-to-Left (RTL) capabilities. You will collaborate with product and engineering teams to translate business requirements into technical solutions, contributing to the ongoing development and innovation of the platform.

Key Responsibilities

  • Develop and maintain mobile features using React Native and Expo, adhering to established architecture and development standards.
  • Build responsive and user-friendly interfaces with full RTL (Right-to-Left) support for Arabic users.
  • Optimize application performance for both iOS and Android platforms.
  • Collaborate with Product Managers and cross-functional teams to translate business requirements into scalable technical solutions.
  • Participate in sprint planning, technical discussions, and feature delivery.
  • Contribute to product improvements by identifying opportunities to enhance user experience.
  • Write unit and integration tests to ensure application reliability and maintainability.
  • Participate in code reviews to maintain high engineering standards.
  • Debug, troubleshoot, and resolve application issues.
  • Integrate mobile applications with RESTful APIs and backend services.
  • Manage application state using modern state management solutions.
  • Support CI/CD pipelines and contribute to mobile deployment and release processes.
  • Stay current with emerging mobile technologies, industry trends, and best practices.

Qualifications and Experience

  • 1-3 years of professional experience in mobile application development using React Native.
  • Hands-on experience with Expo and modern mobile development workflows.
  • Experience building and maintaining production mobile applications.
  • Fluency in Arabic and proficiency in English.

Required Skills

  • Strong proficiency in TypeScript and React Native development.
  • Experience with state management solutions such as Redux Toolkit, React Query, or similar tools.
  • Knowledge of testing frameworks such as Jest and React Testing Library.
  • Familiarity with RESTful APIs and mobile application architecture.
  • Understanding of mobile CI/CD practices and deployment processes.
  • Strong problem-solving and analytical thinking abilities.
  • Excellent communication skills.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role offers opportunities for career growth through challenging projects and the use of modern technologies. You will be part of a supportive team that values learning, ownership, and innovation.

breifcase0-1 years

locationRiyadh

about 1 hour ago

HRBP Manager

📣 Job AdNew

MEMF Electrical Industries Co

Full-time

About the Role

MEMF Electrical Industries Co., the industrial arm of KFB Holding Group, is seeking an experienced HRBP Manager to join their team in Riyadh, Saudi Arabia. This role is integral to supporting the company's mission of providing locally engineered, high-quality electrical products for Saudi Arabia's power infrastructure. MEMF operates advanced manufacturing facilities producing a wide range of solutions, including smart energy meters, circuit breakers, instrument transformers, switchgear, distribution and power transformers, and FRP meter boxes. The HRBP Manager will play a pivotal role in shaping the human capital strategy to align with the company's growth and commitment to international standards, evidenced by ISO 9001 and ISO 45001 certifications.

Key Responsibilities

  • Lead end-to-end recruitment processes, encompassing workforce planning, sourcing, interviewing, and onboarding.
  • Partner with business leaders to understand workforce needs and provide strategic HR support.
  • Design, implement, and manage employee performance appraisal systems.
  • Handle and resolve employee relations issues and labor disputes in a professional and compliant manner.
  • Manage and oversee HR operations related to government platforms such as Qiwa, including employee contracts, transfers, and compliance requirements.
  • Oversee payroll processes, ensuring accuracy, timeliness, and compliance with company policies and local regulations.
  • Develop, implement, and update HR policies and procedures.
  • Lead organizational design initiatives, including structuring departments, job roles, and reporting lines.
  • Manage, mentor, and lead a large HR team, ensuring high performance and continuous development.
  • Support talent development, succession planning, and employee engagement programs.
  • Analyze HR metrics and provide insights to improve workforce productivity and retention.
  • Ensure compliance with local labor laws and company policies.
  • Act as a trusted advisor to senior management on all HR-related matters.

Qualifications and Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • A minimum of 10 years of progressive HR experience.
  • Significant experience within an industrial or manufacturing environment is highly preferred.
  • Proven experience in recruitment, employee relations, payroll, and performance management systems.
  • Demonstrated experience in handling labor issues and government platforms, specifically Qiwa.
  • Experience in organizational design and workforce structuring.
  • Strong leadership experience managing large HR teams.
  • In-depth knowledge of Saudi Arabian labor laws and HR best practices.
  • Excellent communication, leadership, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Fluency in English is required.

Key Skills

  • Recruitment and Workforce Planning
  • Sourcing and Interviewing
  • Onboarding
  • Employee Relations and Labor Disputes Resolution
  • Government Platforms (Qiwa) Management
  • Payroll Management
  • HR Policies and Procedures Development and Implementation
  • Organizational Design
  • Talent Development and Succession Planning
  • Employee Engagement Programs
  • HR Metrics Analysis
  • Labor Laws Compliance
  • Leadership and Team Management
  • Communication and Interpersonal Skills
  • Analytical and Problem-Solving Skills
  • Performance Management Systems

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves managing a large HR team and requires a strong understanding of the industrial and manufacturing sectors.

breifcase+10 years

locationRiyadh

about 1 hour ago

You may also like