Controls & Governance Consultant – Cards Function📣 Job Ad
| Contract Type | Seasonal | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Hiresquad Resources is seeking a Controls & Governance Consultant for its Cards Function in Riyadh, Saudi Arabia. This contract role is essential for maintaining operational discipline, ensuring compliance, and upholding accuracy across all card products and related activities. The consultant will serve as the first line of control, safeguarding processes, validating partner deliverables, and ensuring the integrity of customer-facing information and internal documentation. This position requires persistence, meticulous attention to detail, and the ability to influence stakeholders to uphold established standards. The role is integral to the Head of Cards' oversight, acting as a trusted governance partner. Collaboration with product managers, operations teams, telesales, and external vendors is key to aligning practices with compliance requirements. Driving corrective actions, enforcing accuracy, and closing identified gaps through persuasive influence are paramount.
Key Responsibilities
- Serve as the primary internal accountability point for governance within the cards team, ensuring strict adherence to all relevant standards and procedures.
- Review partner and vendor reports to validate compliance with regulatory, contractual, and operational requirements.
- Monitor contractual timelines, proactively flagging expiring agreements and escalating for timely renewal or closure.
- Oversee telesales scripts and operations to ensure accuracy and consistency with official product documentation.
- Ensure customer-facing channels, including websites and applications, present accurate, consistent, and up-to-date information.
- Maintain and update Standard Operating Procedures (SOPs) for all card business functions.
- Audit marketing and product collateral to identify and eliminate obsolete or conflicting content across both digital and print touchpoints.
- Review contracts, agreements, and business cases with precision and thoroughness before escalating them to leadership.
Qualifications and Experience
- Mandatory fluency in both English and Arabic is required.
- Possess 8 to 10 years of relevant experience in governance, compliance, or documentation management, with a preference for experience within financial services or payment products.
- Demonstrate a strong ability to review and interpret contracts, partner agreements, and operational reports.
- Exhibit exceptional attention to detail with a structured and methodical approach to tasks.
- Possess excellent communication and stakeholder management skills, with the ability to persuade, influence, and ensure follow-through until closure.
- Maintain a proactive and persistent personality, capable of balancing control responsibilities while fostering strong working relationships.
- Be comfortable working within card product teams and directly supporting senior leadership.
Required Skills
- Governance
- Compliance
- Documentation Management
- Contract Interpretation
- Operational Reports Interpretation
- Attention to Detail
- Communication
- Stakeholder Management
- Persuasion
- Influence
- Follow-through
- Proactiveness
- Persistence
Work Context
This is a contract position based in Riyadh, Saudi Arabia. The role operates within the Cards Function and involves close collaboration with various internal teams and external vendors. The successful candidate will report to senior leadership within the Cards function.
Requirements
- Requires 5-10 Years experience
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