Customer Digital Engagement Sr. Analyst

About the Role

Al-Rajhi Company For Cooperative Insurance is seeking a Customer Digital Engagement Sr. Analyst to join their team. This is a full-time position based in Riyadh, Saudi Arabia, focusing on enhancing digital engagement strategies for customers.

Role Overview

The Customer Digital Engagement Sr. Analyst will be responsible for developing and implementing initiatives that improve customer interaction across digital platforms. This role involves analyzing digital customer journeys and identifying opportunities for optimization to drive engagement and satisfaction.

Key Responsibilities

• Analyze customer digital behavior and engagement metrics.
• Develop strategies to enhance digital customer experience.
• Collaborate with internal teams to implement digital engagement initiatives.
• Monitor the performance of digital engagement channels and campaigns.

Qualifications and Requirements

• Bachelor's Degree is required.
• A+ certification is mandatory.

Work Environment

This role is a full-time position based in Riyadh, Saudi Arabia, within Al-Rajhi Company For Cooperative Insurance.

Application Process

Candidates who meet the specified requirements are encouraged to apply for this position.