Customer Services Manager

We are pleased at [Library] to present you with this job offer to work with us. In the position: Electronic and Student Services. Place of work: [Riyadh - Hayy Al-Rimal]. Working hours: [12 hours daily]. Monthly salary: [1700 SAR - 2300 SAR] after passing the trial period. Note: For residents, it is required to transfer the sponsorship after the trial period. It will not be responded to if the CV is not sent; we request no calls. WhatsApp number: 📱05********📱 We look forward to your joining our team, wishing you success and excellence, with utmost respect and appreciation.

Join Our Team as a Receptionist!
We are seeking a friendly and professional receptionist to join our Customer Care team in Riyadh. As the first point of contact for visitors, you will play a crucial role in creating a positive and welcoming atmosphere.

Key Responsibilities:

• Greet and welcome visitors warmly.
• Answer, screen, and direct incoming phone calls efficiently.
• Manage meeting room bookings and ensure the reception area is well-maintained.
• Receive, sort, and distribute daily mail and deliveries.
• Perform basic administrative duties including data entry, filing, and correspondence.
• Assist other departments with administrative tasks as needed.
• Maintain accurate visitor logs and comply with security procedures.

Requirements:

• Proven work experience as a receptionist, front office representative, or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exhibit a professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

Join us in providing exceptional customer care and support!

Join Our Team!
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional at Mandarin Oriental Al Faisaliah, Riyadh.

Role Overview:
As a Health Club Receptionist, you will play a vital role in delivering exceptional service in the Health Club Department. Your responsibilities will include:

• Booking all Health Club treatments and explaining services to guests.
• Executing POS sales, including retail transactions.
• Checking in and checking out guests professionally.
• Maintaining cleanliness and hygiene in the work area.
• Providing warm welcomes and tours for guests.
• Assisting in the smooth flow of the guests’ journey throughout the day.

About You:
We expect you to have:

• Knowledge of current Health Club trends in the industry.
• Excellent interpersonal and communication skills.
• Understanding of holistic concepts relevant to guest wellbeing in a spa environment.

Our Commitment to You:
We offer unique learning and development programmes for your career growth, competitive salary, health insurance, and wellness programmes to ensure a balanced work-life. Join us and enjoy the benefits of the MOstay programme, allowing you to stay at Mandarin Oriental properties around the world.