Deputy Store Manager Crate&Barrel📣 Job Ad

About Majid Al Futtaim

Majid Al Futtaim is a leading developer and operator of shopping malls, retail establishments, communities, and entertainment venues across the Middle East, North Africa, and Central Asia regions. The company operates in 18 countries, employing over 43,000 individuals, and generates revenues exceeding US$11 billion annually.

Role Summary: Deputy Store Manager

Majid Al Futtaim is seeking a Deputy Store Manager for Crate&Barrel in Riyadh, Saudi Arabia. This full-time position involves supporting the Store Manager in all facets of daily store operations. The role focuses on achieving sales targets, managing and developing store teams, maximizing profitability, maintaining brand and company image, ensuring operational compliance, and delivering an excellent customer experience. The Deputy Store Manager assumes full operational responsibility for the store and its workforce during the Store Manager's absence, aligning with overall business objectives.

Key Responsibilities

• Lead the store team to uphold excellent customer service standards and facilitate exceptional customer experiences.
• Ensure the team understands company and brand customer experience standards, individual customer needs, and current market trends and competitor activities.
• Drive sales performance and proactively initiate actions to increase sales and business improvement, guided by established KPI targets.
• Manage and implement all sales promotions and brand activities, communicating effectively with relevant support teams to maximize sales.
• Build and maintain professional relationships with support teams, providing regular and relevant feedback to Marketing, Buying, and Planning departments.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.

Operational Duties and Compliance

• Ensure smooth store operations, addressing any potential business disruptions in a timely manner.
• Implement, manage, and maintain compliance with company policies and guidelines to minimize stock loss and damage.
• Oversee the store's operations and workforce in the absence of the Store Manager.

Candidate Requirements

The ideal candidate will possess 2-5 years of experience in a relevant retail management role. This position requires a professional capable of leading store teams, driving profitability, and maintaining a strong brand image.

Location and Work Type

This is a full-time position located in Riyadh, Saudi Arabia, within the Crate&Barrel retail environment.