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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

King Salman International Airport (KSIA) is seeking a Director - Airport Stakeholders Management to lead and enhance relationships with key airport stakeholders. This role is responsible for the comprehensive management of airport stakeholder relations, from initial evaluation and strategic planning through to implementation, monitoring, and ongoing evaluation. The objective is to significantly boost outreach, maximize benefits for KSIA, and strengthen the airport's overall capabilities and operational efficiency.

Key Responsibilities

  • Contribute to the development of the Corporate Affairs business plan, ensuring strategic alignment with KSIA's overarching goals.
  • Develop and implement the operational plan for Airport Stakeholders Management, aligning it with the Corporate Affairs business plan and the CEO Office's strategic objectives.
  • Execute strategic plans and provide essential input to achieve Airport Stakeholders Management goals, directly supporting KSIA's broader strategic initiatives.
  • Collaborate with top management to define Airport Stakeholders Management budgeting requirements and provide critical input into the annual budgeting process.
  • Ensure the effective and efficient utilization of the Airport Stakeholders Management budget, providing accurate reports on progress, challenges, and budget deviations.
  • Manage the development and application of criteria for identifying and selecting optimal airport stakeholders, ensuring alignment with KSIA's strategic direction.
  • Review potential opportunities for new airport stakeholders to maximize KSIA's benefit, providing preliminary approvals based on established criteria.
  • Develop and manage a comprehensive annual engagement plan for airport stakeholder relations in coordination with relevant internal and external parties to enhance outreach and strengthen operational capabilities.
  • Expand KSIA's network and cultivate robust relationships with selected airport stakeholders by fostering credibility, trust, and collaboration, ensuring alignment with organizational objectives and promoting mutual benefits.
  • Represent KSIA at relevant local and global events to establish the organization's presence, enhance its reputation, and build airport sector networks with key industry leaders, decision-makers, and stakeholders.
  • Oversee periodical visits to airport stakeholders and plan events and workshops to maintain and expand relationships, ensuring KSIA's image is consistently represented and preserved.
  • Manage day-to-day communications with airport stakeholders, including handling inbound and outbound queries, and ensure timely and appropriate responses.
  • Provide expert guidance in resolving escalated and complex conflicts by identifying root causes, facilitating discussions, and collaborating with relevant stakeholders to implement effective solutions aligned with organizational policies.
  • Ensure all documents pertaining to airport stakeholder relations are meticulously filed and archived according to established procedures for efficient tracking and future reference.
  • Monitor the effectiveness of airport stakeholder relations to ensure maximum value generation, enforce necessary improvements and corrective actions, and make informed decisions regarding the continuation or termination of relationships.
  • Lead the design and implementation of Airport Stakeholders Management policies and procedures across all functional areas, ensuring fulfillment of all relevant procedural and legislative requirements while achieving high impact and efficient results.
  • Stay abreast of industry best practices to drive continuous improvement of systems, processes, and policies related to Airport Stakeholders Management.
  • Remain informed about leading practices and emerging trends within Corporate Affairs, identifying recommendations for corrective measures, updates, and improvements.
  • Establish and maintain strong working relationships with relevant internal and external stakeholders.
  • Collect feedback from stakeholders regarding challenges and requirements to identify barriers and develop targeted action plans.
  • Gain exposure and insights into local market development, business opportunities, and the existing regulatory landscape.
  • Attend relevant forums and seminars to enrich professional networks and stay informed about the latest developments and opportunities within the sector.
  • Participate in the identification and recruitment of key talent to build a strong team.
  • Guide, mentor, and support direct reports to ensure the effective execution of their duties in accordance with established policies and processes.
  • Develop individual performance objectives, provide necessary support, and conduct regular evaluations and appraisals of team members, offering consistent feedback on performance.
  • Foster a high-performance working environment and actively promote KSIA values among the team.

Qualifications and Requirements

  • Bachelor's Degree in Public Relations, Business Administration, or an equivalent field is required.
  • A Master's Degree in Business Administration or an equivalent field is preferred.
  • A minimum of 8 years of experience in a similar role or equivalent is necessary.
  • At least 4 years of experience in a managerial position is required.

Required Skills

  • Stakeholder Management
  • Airport Operations
  • Business Development
  • Strategic Planning
  • Budget Management
  • Relationship Management
  • Communication
  • Leadership
  • Problem-Solving
  • Policy Development
  • Process Improvement
  • Team Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, at King Salman International Airport. The role requires a strategic leader with over 10 years of experience to manage airport stakeholder relationships effectively.


Requirements

  • Requires +10 Years experience

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