Director Operational Readiness📣 Job Ad

About the Role

Qiddiya Investment Company is seeking a Director - Operational Readiness to oversee the planning and execution of operational launch strategies for its various projects. This role is critical for ensuring that all operational aspects are prepared, facilities are ready for opening, and teams are adequately trained and equipped to deliver high-quality experiences. The Director will collaborate with project management, development, and operational teams to facilitate a smooth transition from construction to operational phases.

Role Overview

The Director - Operational Readiness will be responsible for developing and implementing comprehensive operational readiness plans that align with project timelines and organizational objectives. This position requires leading cross-functional coordination to address operational needs across departments, ensuring all systems, processes, and staff are prepared for launch. The role involves overseeing the assessment of operational risks and developing mitigation strategies to ensure successful project openings.

Key Responsibilities

• Develop and implement comprehensive operational readiness plans aligned with project timelines and organizational objectives.
• Lead cross-functional coordination to address operational needs across departments, ensuring all systems, processes, and staff are ready for launch.
• Oversee the assessment of operational risks and develop mitigation strategies to guarantee smooth project openings.
• Manage training programs to equip operational teams with necessary skills and knowledge.
• Monitor readiness progress through established metrics and KPIs, ensuring stakeholders are informed and projects remain on track.
• Drive continuous improvement initiatives to optimize operational efficiency and guest satisfaction post-launch.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related discipline; Master’s degree is preferred.
• A minimum of 8 years of progressive experience in operational readiness, project management, or operations leadership within the entertainment, hospitality, or large-scale infrastructure project sectors.
• Proven expertise in leading operational launch initiatives and cross-functional teams.
• Experience developing and delivering comprehensive training programs.

Required Skills and Attributes

• Strong strategic thinking and problem-solving skills with a high attention to detail.
• Excellent communication, leadership, and stakeholder management abilities.
• Ability to work effectively under pressure, managing multiple priorities in a fast-paced environment.
• Familiarity with the Saudi Arabian market and cultural norms is considered an advantage.

Work Location and Type

This is a full-time position based in Riyadh, Riyadh Province. The role requires close collaboration with teams across the Qiddiya Investment Company.