F&B Loyalty Engagement Executive Prepit📣 Job Ad

About Dsquares and Prepit

Dsquares has recently integrated Prepit, combining Prepit's innovation with Dsquares' expertise to enhance loyalty and engagement solutions. Prepit focuses on connecting restaurants with diners through technology-enabled solutions, utilizing a loyalty engine and a gamified online ordering experience. This approach enables restaurants to gather critical diner data, identify behavioral trends, and communicate directly with customers to foster recurring business.

Role Overview

Dsquares is seeking a F&B Loyalty Engagement Executive to join the team in Riyadh. This full-time role requires 5-10 years of experience and is responsible for driving growth within the F&B category. The Executive will manage category performance, lead client strategy, and oversee the rollout of new products and features, collaborating cross-functionally to maximize client growth and retention.

Key Responsibilities

• Own and drive growth for the assigned F&B category.
• Track, analyze, and report category-level KPIs to ensure performance targets are achieved.
• Develop and share structured monthly plans for assigned clients, aligned with their business objectives.
• Monitor category and client performance, recommending optimization actions.
• Lead new product and feature rollouts within the category, including GTM planning, adoption tracking, defining success metrics, and performance monitoring.
• Consult clients on loyalty, retention, and growth strategies based on data insights and category benchmarks.
• Conduct monthly business reviews with assigned clients.
• Act as the main point of contact between clients and internal teams.

Cross-Functional Collaboration

The role involves significant collaboration with various internal teams to ensure comprehensive support and strategic alignment:

• Collaborate with Growth, Product, Operations, Tech, and Marketing teams to drive client growth, improve product experience, and resolve operational blockers.
• Work with the Product team to share product requirements, experience insights, and collaborate on roadmap priorities based on feature impact.
• Work closely with the Growth team monthly on brand strategy, objectives, and campaign direction.
• Ensure all customer communications and campaigns align with the brand's tone of voice and identity.
• Share a structured monthly plan with the growth team, detailing client strategy, objectives, campaign specifics, category-based insights, and communication direction.

Candidate Profile

The ideal candidate will be a strategic and results-driven professional with 5-10 years of experience, demonstrating a strong ability to manage category performance and lead client engagement. A passion for driving impact and growth within the F&B loyalty sector is essential for success in this role.

Work Environment and Location

Dsquares fosters an open, collaborative, and empowering culture. This full-time position is based in Riyadh, offering an environment where passionate and driven individuals can make a significant impact.