Food Services Supervisor

About the Role

The Luxury Collection is seeking a Food Services Supervisor to join their team in Ad Diriyah, Riyadh, Saudi Arabia. This full-time role requires 2-5 years of experience and focuses on ensuring optimal service delivery and guest satisfaction within food service operations.

Key Responsibilities

• Ensure staff collaboration for optimum service and guest needs fulfillment.
• Inspect staff grooming and attire, addressing any deficiencies.
• Perform opening and closing duties, including setting up supplies, cleaning equipment, and securing premises.
• Monitor storage areas for organization, adherence to FIFO, and cleanliness.
• Conduct scheduled inventories and requisition necessary supplies.
• Oversee dining rooms for seating availability, service quality, safety, and guest well-being.
• Submit work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluation, counseling, discipline, and motivation of employees.
• Serve as a role model and initial contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to all company, safety, and security policies; report accidents, injuries, and unsafe conditions; and complete required safety training.
• Maintain professional appearance, confidentiality of proprietary information, and company asset protection.
• Welcome guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally, foster positive working relationships, support team goals, and address employee concerns appropriately.
• Ensure adherence to quality standards and identify opportunities for efficiency, productivity, quality, safety, and cost-savings improvements.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Visual inspection of tools, equipment, or machines for defects.
• Capacity to stand, sit, or walk for extended periods or an entire shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Fine motor skills and hand-eye coordination for grasping, turning, and manipulating objects.
• Maneuvering through narrow, confined, or elevated spaces.
• Ascending and descending stairs and/or service ramps.
• Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in food services supervision. The role requires an individual who can effectively manage team dynamics and uphold service standards.

Work Environment

This is a full-time position based in Ad Diriyah, Riyadh, Saudi Arabia, within The Luxury Collection. The role involves working in a dynamic food service environment, requiring active participation and supervision.

Application Process

Further details regarding the application process will be provided upon inquiry. Salary for this position will be disclosed during the interview stage.