Guest Relations & Back-up Sales📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Cloud Spaces is seeking a motivated professional for the Guest Relations & Back-up Sales position in Riyadh, Saudi Arabia. This role offers an opportunity to contribute to a premium coworking environment, focusing on client relations, sales support, and operational management. The position is designed for individuals looking to gain experience in a client-facing role within a forward-thinking organization.
Key Responsibilities
- Serve as the primary point of contact for clients and visitors, ensuring a high-quality experience aligned with Cloud Spaces' standards.
- Support the Center Manager in driving sales, membership renewals, and client satisfaction initiatives.
- Manage client onboarding processes, conduct check-ins, and perform follow-ups to ensure a smooth client journey.
- Handle lead management, assist with upselling opportunities, and maintain accurate records in the CRM system.
- Provide reception coverage as required to ensure efficient daily operations.
- Assist with billing, collections, and administrative tasks with accuracy and professionalism.
Qualifications and Requirements
- Experience or a strong interest in client relations, customer service, or sales support.
- Proficiency in communication, interpersonal skills, and professional presentation.
- Demonstrated organizational skills, proactivity, and a results-driven approach with attention to detail.
- Familiarity with CRM systems, Microsoft Excel, and basic billing processes is preferred.
- A minimum of 2-5 years of relevant experience is required.
Required Skills
- Client Relations
- Customer Service
- Sales Support
- Communication
- Interpersonal Skills
- Professional Presentation
- CRM Systems
- Microsoft Excel
- Billing Processes
Work Environment
This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a premium coworking space environment.
Performance Expectations
Key performance indicators for this role include delivering consistently high levels of client satisfaction and retention, achieving sales conversion targets, obtaining certification as a back-up seller, and contributing to operational excellence and a professional workplace environment.
Requirements
- Requires 2-5 Years experience
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