Head of Business Services📣 Job Ad

About the Role

CTRD Arabia, registered in the Kingdom of Saudi Arabia, announces its need to fill the position of Head of Business Services in the State Management Office (CMO) in Riyadh. The State Management Office plays a pivotal role in supporting the company's projects within the Kingdom and developing comprehensive business operations. This position aims to ensure the company's operations are legal, efficient, and profitable by providing centralized support for management, local operations, and compliance.

Responsibilities of the Head of Business Services

Under the direct supervision of the General Manager of CTRD Arabia, the Head of Business Services will lead and manage business functions and government relations, in addition to overseeing relationships with external service providers. This role focuses on enabling and protecting the business, with an emphasis on practical results and long-term value, in line with the company's philosophy that prioritizes people, projects, and profit.

• Provide overall leadership and management for the business services functions teams within the State Management Office.
• Lead and oversee the development of policies and procedures to enhance the effectiveness and efficiency of business services functional areas.
• Ensure the highest quality standards in business services and continuously seek improvement opportunities.
• Oversee the preparation of reports and the monitoring and control of commercial support functions.
• Manage crisis management frameworks and processes, ensuring business resilience and effective incident response.
• Ensure strict compliance with the laws of the Kingdom of Saudi Arabia, implementing regulations, royal decrees, and regulatory frameworks.
• Maintain accurate records of all business operations.
• Prepare to lead the company's response to compliance audits and corrective action requirements.
• Provide oversight for security and risk management, business resilience, and health and safety management in the Kingdom of Saudi Arabia for CTRD Arabia.
• Maintain reliable and up-to-date expertise in the Nitaqat (Saudization) program in the Kingdom of Saudi Arabia, understanding its evolving requirements and operational accreditations to guide strategic decision-making.
• Continuously monitor changes in local laws, regulations, and policies, and update company policies and procedures accordingly.
• Build a high-performing team with a clear vision, fostering collaboration and integration between departments.
• Lead the continuous professional development of direct reports and ensure they do the same with their teams.
• Provide training, mentoring, and career development opportunities for team members.
• Exercise direct management responsibility for the Senior Business Manager and Government Relations Manager.
• Ensure close integration with the Head of Projects Services to achieve administrative consistency across the State Management Office.
• Communicate effectively on progress, challenges, and results across the organization.
• Manage relationships with any relevant external functions and service providers.

Qualifications and Experience Required

• Significant experience in business management, with a strong focus on operations within the Kingdom of Saudi Arabia.
• Bachelor's degree in Business Administration or a related field.
• Proven experience in financial management.
• Proven experience in compliance controls, audit readiness, and regulatory documentation.
• Experience in commercial project management.
• Proficiency in policy formulation and development.
• Skill in process analysis and development.
• Comprehensive understanding of the business environment in the Kingdom of Saudi Arabia.
• Excellent written and verbal communication skills.
• Experience in managing key stakeholders and relationships is a plus.
• Conversational Arabic language skills are a plus.
• More than 10 years of experience.

Core Skills

• Business Management
• Financial Management
• Compliance Controls
• Audit Readiness
• Regulatory Documentation
• Commercial Project Management
• Policy Formulation and Development
• Process Analysis and Development
• Experience in the Saudi Arabian business environment
• Communication (written and verbal)
• Stakeholder Management
• Relationship Management

Job Details

This position is a one-year contract, renewable based on business requirements and in accordance with the applicable employment contract and Saudi labor law. Working hours are 40 hours per week, and the work location is Riyadh, Kingdom of Saudi Arabia.