Head of Market Place - KSA Consumer Electronics , 3P SA Hardlines📣 Job Ad
in Amazon
about 5 hours ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Amazon is seeking a Head of Marketplace to drive growth for its Consumer Electronics and 3P SA Hardlines categories in Saudi Arabia. This role is responsible for expanding selection, ensuring brand success on the platform, identifying selection gaps, and onboarding new brands. The position involves developing innovative solutions and programs to support Selling Partners. The ideal candidate is a senior leader who can operate effectively in a high-performance, data-driven environment, manage ambiguity with critical thinking, and collaborate across global and regional teams for flawless execution.
Key Responsibilities
- Define and implement 1-3 year strategic objectives for the marketplace.
- Create scalable mechanisms for process improvement across seller services.
- Establish frameworks for resource allocation and priority management.
- Drive cross-functional alignment with organizational strategy.
- Build and develop high-performing teams, fostering environments for independent decision-making.
- Mentor leaders in strategic thinking and operational excellence.
- Foster a culture of continuous learning and innovation.
- Design and implement audit mechanisms to ensure high customer experience and quality standards.
- Drive efficient resource allocation across teams and initiatives.
- Develop scalable solutions for complex operational challenges within the marketplace.
- Create mechanisms to evaluate and optimize cross-team collaboration.
- Lead marketplace seller strategy and operations, driving growth through acquisition, retention, and optimization of the seller experience.
- Build and manage a high-performing seller services team, including on-boarding, account management, and support functions.
- Establish and track key performance metrics (KPIs) for seller success and develop programs to improve seller satisfaction and performance.
- Partner with product, marketing, and other cross-functional teams to enhance the seller experience and drive platform growth.
- Oversee seller communication strategy and develop educational resources, training programs, and support documentation.
- Manage escalations and strategic seller relationships, ensuring compliance with marketplace standards and regulations.
Qualifications and Requirements
- A Bachelor's degree or equivalent is required.
- A minimum of 7+ years of prior work experience in business development, sales, or sales-engineering, preferably within the technology, internet, and e-commerce sectors.
- Proven experience in positioning and selling innovative solutions to new and existing customers and market segments.
- Demonstrated success in leading and developing a team of direct and indirect reports.
- Experience in sales team management is preferred.
- Experience in e-commerce is preferred.
- Knowledge of procurement and source to pay processes and solutions, or equivalent experience, is preferred.
- Experience with data analysis, including advanced Excel and database analysis, is preferred.
Required Skills
- Strategic Planning and Execution
- Process Improvement and Scalable Mechanisms
- Resource Allocation and Priority Management
- Team Leadership and Development
- Mentoring and Coaching
- Continuous Learning and Innovation
- Operational Excellence and Quality Management
- Audit Mechanisms and Customer Experience Enhancement
- Scalable Solutions for Operational Challenges
- Cross-team Collaboration Optimization
- Seller Acquisition, Retention, and Experience Optimization
- Key Performance Metrics (KPI) Establishment and Tracking
- Seller Satisfaction Improvement Programs
- Partnership with Product, Marketing, and Cross-functional Teams
- Seller Communication Strategy and Educational Resource Development
- Training Program Design and Support Documentation Creation
- Escalation Management and Strategic Relationship Management
- Compliance with Marketplace Standards and Regulations
- Business Development and Sales Acumen
- Sales Engineering Expertise
- Proficiency in the Technology, Internet, and E-commerce Sectors
- Experience in Positioning and Selling Innovative Solutions
- Data-Driven Decision Making
- Critical Thinking and Problem-Solving
- Influence and Stakeholder Management
- Flawless Execution
- Procurement and Source to Pay Processes
- Data Analysis (including Advanced Excel and Database Analysis)
Work Location and Type
This is a full-time position located in Riyadh, Saudi Arabia.
Requirements
- Requires +10 Years experience
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