Technical Supervisor Jobs in Riyadh

About the Role

AtkinsRéalis is seeking a dedicated Maintenance & Inspectors Supervisor for the Automatic Fare Collection (AFC) system to join our team in Riyadh, Saudi Arabia. This role involves overseeing the daily operations and performance of maintenance technicians and inspectors responsible for the AFC equipment. The primary objective is to ensure all maintenance, repair, and inspection tasks are executed promptly, safely, and to the highest standards, thereby minimizing AFC system downtime and potential revenue impacts.

As the frontline authority for AFC system reliability, you will play a pivotal role in ensuring compliance with operational procedures and maintaining a consistent quality of service delivery. This position is a full-time opportunity within a world-class engineering services and nuclear organization.

Key Responsibilities

• Provide daily supervision and guidance to maintenance technicians and inspectors, ensuring efficient and safe task completion.
• Plan work schedules, assign tasks effectively, and set priorities to minimize system downtime and revenue loss.
• Train staff on proper work methods, safety procedures, and adherence to compliance standards.
• Coordinate and supervise complex repair activities to restore AFC system functionality promptly.
• Manage the inventory of spare parts and tools necessary for effective maintenance operations.
• Maintain accurate records, logs, and reports detailing all maintenance and inspection activities.
• Respond swiftly and effectively to unscheduled repair or inspection requests.
• Assess team performance and ensure the consistent delivery of high-quality service.
• Act as the primary point of authority regarding AFC system reliability and adherence to operational procedures.

Qualifications and Requirements

• Bachelor's degree in Electrical/Mechanical Engineering, Electronics, or a related field.
• Proven experience in maintenance supervision, with a preference for experience in AFC systems or transport infrastructure.
• Strong knowledge of AFC equipment, including preventive and corrective maintenance strategies, and inspection procedures.
• Demonstrated ability to lead teams, effectively assign tasks, and manage performance.
• Familiarity with safety standards and procedures relevant to maintenance operations.
• Competence in evaluating system performance and identifying opportunities for improvement.
• Strong communication skills for effective liaison with staff, stakeholders, and management.
• Aptitude for handling unscheduled repairs and operational challenges under pressure.

Required Skills

• Maintenance Supervision
• AFC Systems
• Transport Infrastructure
• AFC Equipment
• Preventive Maintenance
• Corrective Maintenance
• Inspection Procedures
• Leadership
• Team Management
• Performance Management
• Safety Standards
• Safety Procedures
• Analytical Skills
• Communication Skills
• Problem-Solving

Work Environment and Compensation

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and career growth, including a tax-free salary, life insurance coverage, medical insurance, annual leave balance, company gratuity scheme, discretionary bonus program, annual flight contribution, transportation and housing allowances, and an Employee Wellbeing Program with 24/7 access to specialists.

We are hiring a Motorcycle Delivery Supervisors for HungerStation in Riyadh.
Job Details:
Full-time job
Salary will be discussed during the interview
Experience in managing delivery riders is preferred
Good communication and leadership skills
Knowledge of Riyadh areas and delivery applications

Interested candidates can send their CV or contact details via private message

About the Role

DallahHealth is seeking a dedicated and proactive Quality & Patient Safety Supervisor to join its team in Riyadh, Saudi Arabia. This full-time role is essential for supporting the implementation and monitoring of comprehensive quality and patient safety programs across the organization. The successful candidate will play a key role in ensuring a safe and high-quality care environment by supervising daily activities, conducting audits, reporting incidents, and verifying adherence to hospital policies and regulatory requirements. This position offers an opportunity for a professional with 2-5 years of experience in healthcare quality and patient safety to contribute to a leading healthcare provider.

Key Responsibilities

• Supervise daily activities related to quality and patient safety programs to ensure effective implementation and monitoring.
• Ensure all work is performed in accordance with approved policies, processes, procedures, and instructions.
• Identify opportunities for continuous improvement of systems, processes, and practices, focusing on leading practices, cost reduction, and productivity enhancement.
• Ensure day-to-day activities are performed correctly in line with established policies and procedures.
• Follow up on escalated cases and issues raised by subordinates to ensure their efficient and timely resolution.
• Assist in conducting regular quality and patient safety audits and inspections within assigned departments.
• Monitor and track incident reports, near misses, and adverse events, ensuring timely documentation and appropriate follow-up actions.
• Support root cause analysis (RCA) investigations for patient safety events and assist in developing effective corrective action plans.
• Facilitate staff training and awareness programs on quality standards and patient safety protocols.
• Collaborate with clinical and administrative teams to promote compliance with accreditation and regulatory standards.
• Collect, analyze, and report data related to patient safety indicators and quality metrics to inform decision-making.
• Participate in quality improvement projects and actively support the implementation of safety initiatives.
• Maintain up-to-date knowledge of hospital policies, procedures, and national healthcare regulations.
• Assist in preparing comprehensive reports for hospital leadership and quality committees.
• Support coordination efforts during internal and external audits and accreditation surveys.

Qualifications and Requirements

• 2-4 years of experience in healthcare quality, patient safety, or risk management.
• Demonstrated knowledge of healthcare accreditation standards and patient safety frameworks.
• Familiarity with incident reporting systems and various quality improvement methodologies.
• Bachelor's degree in Nursing, Pharmacy, Healthcare Administration, or a related healthcare field.
• Strong observational and analytical skills to identify potential risks and areas for improvement.
• Good communication and interpersonal abilities to effectively interact with diverse stakeholders.
• Ability to work collaboratively with multidisciplinary teams to achieve common goals.
• Detail-oriented and organized approach to managing tasks and information.
• Proficiency in using data collection and reporting tools.
• Fluent in English; proficiency in Arabic is considered an advantage.
• Possess a strong work ethic, dependability, and a sense of responsibility.
• Maintain a positive attitude, demonstrating adaptability in a dynamic environment.
• Exhibit honesty and integrity in all professional dealings.
• Be self-motivated, driven to grow and learn, and possess strong self-confidence.

Required Skills

• Strong observational and analytical skills
• Effective communication and interpersonal abilities
• Collaboration with multidisciplinary teams
• Detail-orientation and organizational skills
• Proficiency in data collection and reporting tools
• Strong work ethic
• Dependability and responsibility
• Positive attitude
• Adaptability
• Honesty and integrity
• Self-motivation
• Motivation to grow and learn
• Strong self-confidence

Work Environment and Stakeholders

This is a full-time position based in Riyadh, Saudi Arabia. The role involves collaboration with various internal and external stakeholders to ensure adherence to quality and safety standards. Key internal stakeholders include Clinical and Non-Clinical Department Heads, Nursing Services and Medical Staff, and all staff. External stakeholders include the Ministry of Health (MOH), Central Board for Accreditation of Healthcare Institutions (CBAHI), Saudi Food and Drug Authority (SFDA), patients and their families, and external auditors and accreditation bodies.

About the Role

AtkinsRéalis is seeking a Service & Maintenance Expert (AVM) with extensive experience to join its team in Riyadh, Saudi Arabia. This senior technical position is responsible for overseeing Intelligent Transportation Systems (ITS) maintenance activities, ensuring high-quality service delivery that meets passenger and employer expectations. The AVM Asset Specialist will contribute to shaping asset management strategies and maintaining the reliability of critical infrastructure and fleet assets.

This full-time position requires a professional with over 10 years of dedicated experience in infrastructure and fleet asset management, demonstrating a strong understanding of ITS maintenance and operational excellence. The role is instrumental in ensuring the smooth functioning and continuous improvement of asset management operations.

Key Responsibilities

• Oversee and verify all Intelligent Transportation Systems (ITS) maintenance activities to ensure the highest quality and compliance standards are met.
• Measure, evaluate, and implement necessary adjustments to contractor performance to optimize service delivery.
• Supervise the mobilization and readiness of ITS contractors, ensuring they are fully prepared to commence operations.
• Review and approve contractor submissions, including detailed asset and maintenance plans, procedures, and operational instructions.
• Coordinate effectively between operators and ITS contractors to ensure seamless integration and efficient workflow.
• Monitor, audit, and report on Service Level Agreements (SLA) to ensure all contractual obligations are fulfilled.
• Provide expert advice and strategic recommendations on asset management for both infrastructure and fleet assets.
• Supervise the execution of preventive and corrective maintenance for station equipment and fleet assets.
• Liaise with vendors to ensure timely and effective delivery of services and support.
• Assure adherence to SLAs and maintain high standards of asset reliability and performance.

Qualifications and Requirements

• A minimum of 10 years of technical experience specifically in infrastructure and fleet asset management.
• A Bachelor's degree in Engineering, Transport Systems, or a closely related field.
• Proven ability to supervise teams and effectively oversee contractor operations.
• A strong aptitude for resolving operational challenges and ensuring consistent SLA compliance.

Required Skills

• Expertise in ITS maintenance and operations.
• Proficiency in contractor performance evaluation and management.
• Skilled in ensuring high standards of service delivery.
• Comprehensive knowledge of asset management strategies.
• Experience in supervising both preventive and corrective maintenance activities.
• A deep understanding of SLA compliance and monitoring.
• Strong knowledge of ITS systems, general asset management principles, and maintenance procedures.
• Excellent analytical skills for performance measurement and identification of improvement areas.
• Demonstrated leadership capabilities.
• Exceptional communication skills for effective liaison with contractors, operators, and vendors.
• Strong problem-solving abilities.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within AtkinsRéalis.

About the Role

BEC Arabia is seeking a Facilities Supervisor to manage the daily operations, maintenance, and administration of company accommodation facilities and camps in Riyadh, Saudi Arabia. This role is crucial for ensuring efficient, safe, and compliant delivery of all camp and facility services, maintaining a comfortable living environment for employees. The position requires a professional with over 10 years of experience, capable of managing complex operations and upholding high service standards in a dynamic setting.

Key Responsibilities

• Supervise the day-to-day operations of employee camps and accommodation facilities.
• Monitor and manage housekeeping, catering, laundry, transportation, and maintenance services to ensure optimal performance.
• Conduct regular and thorough inspections of camp facilities to guarantee cleanliness, safety, and adherence to company policies.
• Coordinate and oversee both preventive and corrective maintenance activities for buildings, utilities, and essential camp infrastructure.
• Manage camp occupancy records and efficiently allocate accommodation to employees.
• Liaise effectively with service providers and contractors to ensure the quality of services and compliance with contractual agreements.
• Address employee accommodation concerns and promptly resolve any facility-related issues to maintain employee satisfaction.
• Ensure strict compliance with Health, Safety, and Environmental (HSE) requirements and company standards across all camp facilities.
• Prepare comprehensive reports related to camp operations, maintenance activities, occupancy status, and any reported incidents.
• Monitor inventory levels for camp supplies and consumables, and coordinate procurement activities to ensure adequate stock.

Qualifications and Requirements

• A Bachelor's Degree, Diploma, or an equivalent qualification in Facilities Management, Hospitality, Business Administration, or a closely related field.
• A minimum of 10 years of progressive experience in facility management, camp administration, or accommodation operations, preferably within construction, industrial, or large workforce environments.
• Strong knowledge of facility maintenance best practices, camp operations management, and effective contractor management.
• Familiarity with relevant health, safety, and environmental regulations pertinent to facility and camp management.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Previous experience supporting large-scale construction projects is highly preferred.
• Experience managing labor camps with high occupancy levels is considered an advantage.
• Knowledge of local regulations related to accommodation and facility management in Saudi Arabia is beneficial.

Required Skills

• Facility Maintenance
• Camp Operations Management
• Contractor Management
• Health, Safety, and Environmental (HSE) Regulations
• Organizational Skills
• Communication Skills
• Problem-Solving Skills
• Microsoft Office Suite Proficiency

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in facility management or related fields. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is necessary.

About the Role

MIIC is seeking a dedicated Site Engineer to join our team in Riyadh, Saudi Arabia. This full-time, field-based position is integral to overseeing project execution across various site locations. The Site Engineer will serve as the primary liaison between the company's Project Management Department and clients, ensuring all work aligns with technical specifications and approved schedules.

The ideal candidate will have a strong foundation in Mechanical Engineering principles and a proven ability to manage and supervise site activities. This role requires a proactive individual capable of ensuring efficient and effective project delivery through meticulous planning, coordination, and problem-solving.

Key Responsibilities

• Supervise all technical and mechanical works executed on site to ensure compliance with project requirements.
• Provide essential technical information and support to the project team to meet and exceed client expectations.
• Accurately identify and define project requirements, including necessary materials, equipment, and tools for successful execution.
• Contribute to the preparation of technical proposals submitted by the company.
• Assess and identify training needs for project personnel to enhance team capabilities and performance.
• Maintain a consistent and regular presence at project sites, diligently monitoring daily activities to ensure efficient and effective project execution.
• Prepare comprehensive technical reports detailing project performance and submit them to the relevant management for review.
• Conduct thorough root cause analysis for any issues encountered and implement appropriate, effective solutions throughout the project lifecycle.
• Monitor and meticulously follow up on project plans, schedules, and work hours to ensure timely completion.
• Coordinate effectively with clients, contractors, and suppliers to facilitate seamless communication and ensure successful project delivery.

Qualifications and Requirements

• Bachelor's Degree in Mechanical Engineering.
• Minimum of five (5) years of experience in a related field or a similar position.
• Excellent research and technical reporting skills.
• Good understanding of operational processes, services, and technical applications.
• Strong knowledge of engineering principles and execution control practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to understand and apply modern engineering technologies and innovations.
• Physically fit and capable of working effectively in project and construction site environments.

Required Skills

• Mechanical Engineering
• Project Management
• Site Supervision and Management
• Client Communication
• Contractor Coordination
• Supplier Coordination
• Technical Reporting
• Operational Processes
• Technical Applications
• Engineering Principles
• Execution Control Practices
• Analytical Skills
• Problem-Solving
• Decision-Making Skills
• Modern Engineering Technologies
• Engineering Innovations
• Technical Proposals Preparation
• Root Cause Analysis

Work Environment and Details

This is a full-time, field-based position requiring regular work at project sites in Riyadh, Saudi Arabia. The role involves working effectively in project and construction site environments.

About the Role

Satel, a company specializing in the management and operation of residential properties, is seeking a Facilities Management Specialist to join its team in Riyadh, Saudi Arabia. The company provides comprehensive solutions including leasing, marketing, maintenance, tenant relations, and operational services. This role is responsible for overseeing facility management activities to ensure the smooth operation and maintenance of managed properties, focusing on tenant satisfaction and operational efficiency.

Role Overview

The Facilities Management Specialist will execute all aspects of facility management to enhance service quality and ensure seamless property operations. This includes coordinating with external vendors, managing maintenance schedules, ensuring compliance with safety and regulatory standards, overseeing rental unit handover and takeover processes, and addressing facility-related issues promptly. Success in this position requires strong technical knowledge, organizational skills, and problem-solving abilities.

Key Responsibilities

• Oversee daily maintenance and operations of property facilities, ensuring adherence to company quality and functionality standards.
• Supervise maintenance staff and external vendors for efficient completion of maintenance tasks, repairs, and inspections.
• Develop and implement preventative maintenance plans to minimize operational downtime and extend equipment lifespan.
• Coordinate with other departments, including tenant relations and customer service, to address facility concerns and improve tenant satisfaction.
• Ensure compliance with safety regulations, local laws, and company policies.
• Monitor and manage facility-related budgets for cost-effective resource utilization.
• Conduct regular facility inspections to proactively identify and resolve maintenance issues.
• Coordinate with contractors and service providers to ensure timely service delivery and quality performance.
• Prepare and present reports on facility management activities, maintenance schedules, budgets, and project progress.
• Respond promptly to emergency facility issues to minimize disruption to residents.
• Ensure proper functioning of building systems (HVAC, plumbing, electrical, security) and address malfunctions.
• Oversee rental unit handover and takeover processes, ensuring units are prepared for new tenants and issues are resolved.
• Maintain accurate records of facility maintenance, vendor contracts, and asset management.

Qualifications and Requirements

• 3 to 5 years of relevant experience in facility management, property management, or related fields.
• Strong knowledge of property maintenance procedures and building systems, including HVAC, electrical, and plumbing.
• Experience using Property Management Systems (PMS) or other facility management software.
• Ability to effectively manage internal teams and external contractors.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a proactive approach.
• Familiarity with safety regulations, building codes, and industry maintenance standards.
• Ability to handle emergency situations calmly and efficiently.
• Strong organizational skills with the capacity to manage multiple tasks and prioritize effectively.

Required Skills

• Facility Management
• Property Management Systems (PMS)
• Facility Management Software
• HVAC Systems
• Electrical Systems
• Plumbing Systems
• Security Systems
• Communication Skills
• Problem-solving
• Organizational Skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to work within a growing company in the property management sector, providing a professional environment with potential for career growth. You will play a key role in developing operational processes and contributing to the efficiency, safety, and quality of facilities managed by Satel.

About the Role

Amazon is seeking an Area Manager to oversee Fulfillment Center Operations in Riyadh, Saudi Arabia. This role offers hands-on experience in leading a diverse team and managing operations to meet demand. You will gain insight into global operations and the execution required for seamless fulfillment. The position involves implementing strategies to enhance productivity, collaborating with colleagues to resolve operational challenges, and contributing to continuous improvement within a dynamic environment.

Key Responsibilities

• Promote a culture of safety and wellbeing within your team and across the fulfillment center.
• Analyze and implement corrective actions to ensure consistently high levels of quality and productivity, meeting business objectives across all shifts.
• Support and lead a team, handling administrative tasks while actively building and fostering a strong team culture.
• Analyze performance data and suggest process improvements to optimize workflows and enhance customer service.
• Collaborate with other managers to standardize shift processes and ensure operational consistency.
• Maintain safety standards within your team and across the site.
• Monitor and maintain process efficiency to ensure smooth operations.
• Prioritize routine team management and daily operational tasks.
• Address individual escalations, engage in process improvement work, and contribute to wide-scale operational contingency planning.

Qualifications and Requirements

• A minimum of 2 years of experience in employee and performance management.
• A Bachelor's degree or equivalent, or a minimum of 2 years of experience with Amazon (blue badge/FTE).
• Willingness to work a flexible schedule, including shifts, weekends, nights, and/or holidays, and to work within various operational areas.

Required Skills

• Proficiency in promoting safety and wellbeing.
• Strong analytical skills for quality and productivity assessment.
• Demonstrated team leadership capabilities.
• Experience in process improvement initiatives.
• Commitment to excellent customer service.
• Ability to analyze performance metrics.
• Familiarity with lean techniques.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a flexible schedule, including shifts, weekends, nights, and holidays, as well as the ability to work across various operational areas. The role is with Amazon (Afaq - Warehouse Branch).

About the Role

Wosol Concierge is seeking a hands-on Project Operations Manager to join their team in Riyadh, Saudi Arabia. This role is essential for supporting the management of a premium concierge services project, focusing on service delivery and operational efficiency. Reporting to the Senior Project Manager, the Project Operations Manager will oversee daily operations, maintain service quality, manage reporting, drive team performance, and contribute to project improvements. This is a key operational leadership position responsible for guiding Area Supervisors and concierge staff.

Key Responsibilities

• Manage daily concierge operations across designated locations.
• Ensure complete staffing, adequate shift coverage, and operational readiness.
• Lead and follow up with Area Supervisors on their daily performance and team management.
• Monitor staff attendance, grooming standards, disciplinary matters, and adherence to service standards.
• Handle escalations, manage incidents, and resolve operational challenges.
• Prepare and submit comprehensive weekly and monthly performance reports to senior management.
• Support project development initiatives, process improvement, and service enhancement strategies.
• Ensure compliance with Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), reporting standards, and client expectations.
• Maintain professional and clear communication with internal management and client representatives.

Qualifications and Experience

• Proven experience in hospitality, concierge services, facility management, property management, or front-office operations.
• Previous experience managing supervisors or leading large operational teams.
• Demonstrated strong leadership, follow-up, and problem-solving skills.
• Ability to perform effectively under pressure and maintain consistent service stability.
• Excellent communication skills in both Arabic and English.
• Strong reporting and documentation capabilities.
• Professional appearance and a high level of attention to detail.
• Proficiency in Microsoft Office Suite is preferred.
• 5-10 years of relevant experience is required.

Required Skills

• Hospitality
• Concierge Services
• Facility Management
• Property Management
• Front-office Operations
• Leadership
• Follow-up
• Problem-solving
• Communication (Arabic & English)
• Reporting
• Documentation
• Microsoft Office Proficiency

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Immediate joiners are preferred.

Application Process

Interested candidates are invited to send their CV to k@******************************.

About the Role

2P Perfect Presentation is seeking an Information Technology Operations Team Lead to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing the organization's IT infrastructure and operations to ensure optimal system performance, robust security, and overall stability. The position requires driving continuous improvement initiatives across all IT services.

Role Overview

As the IT Operations Team Lead, you will manage a technical team focused on supporting and operating the company's infrastructure, operating systems, system software, and electronic services. This role demands a proactive approach to problem-solving, strong leadership capabilities, and a commitment to maintaining high standards of IT service delivery.

Key Responsibilities

• Lead the technical team in providing support for infrastructure, operating systems, system software, and electronic services.
• Communicate effectively with stakeholders regarding IT operations and projects.
• Manage the controlled and efficient deployment of technical changes to the IT infrastructure.
• Oversee the implementation of regular and security updates for operating systems and software.
• Supervise preventive maintenance activities to ensure service continuity and minimize downtime.
• Monitor system and service performance to ensure optimal stability and availability.
• Handle incidents and issues related to system operations and electronic services, coordinating team resolution.
• Escalate major issues to appropriate support teams and follow up on their resolution.
• Provide periodic and on-demand reports on the status of infrastructure, operating systems, system software, and electronic services.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Computer Engineering, or a related IT field.
• A minimum of 7 years of experience in managing the operations, maintenance, and support of large-scale IT systems.
• 5-10 years of relevant experience is required for this contract position.

Required Skills and Expertise

• Strong knowledge of IT infrastructure, networks, and cloud platforms, including AWS and Azure.
• Proven experience with system administration for both Windows and Linux environments.
• Expertise in cybersecurity best practices and implementation.
• Familiarity with ITIL and other service management frameworks.
• Demonstrated project management capabilities and experience leading technical teams.
• Excellent problem-solving and analytical thinking skills.
• Strong communication and interpersonal skills for effective collaboration.
• Experience in vendor management and budgeting for IT operations.

Work Location

This is a contract position based in Riyadh, Saudi Arabia.

About the Role

Qatar Airways is seeking an Airport Services Duty Supervisor to join its Ground Services team in Riyadh, Kingdom of Saudi Arabia. This role is integral to delivering Qatar Airways' award-winning 5-star service to customers. Reporting to the Duty Officer, you will lead and supervise your team to provide exceptional customer service and manage operational challenges.

As an Airport Services Duty Supervisor, you will support the Airport Services Manager and handle critical situations such as flight delays, disruptions, and denied boarding. This is a full-time position within a leading global airline.

Key Responsibilities

• Act as the station coordinator, liaising with the ground handling agent and Qatar Airways.
• Supervise the airport team to ensure on-time flight closure and efficient passenger boarding, contributing to overall on-time performance.
• Plan and allocate manpower for Customer Service Agents during duty periods.
• Provide support to the Airport Services Duty Officer during flight disruptions, misconnections, and other passenger-related challenges.
• Perform Aircraft Turnaround Checks (ATC) as assigned to ensure the safe operation of Qatar Airways' ground ramp product.
• Generate operational reports and maintain a tidy workplace.
• Serve as the primary point of contact for agents requiring assistance with questions, problems, or discrepancies.
• Ensure strict compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls.
• Uphold safety, security, legislative compliance, and the delivery of high-quality service with a responsible environmental attitude.

Qualifications and Requirements

• A relevant college or university qualification.
• A minimum of 4 years of relevant experience in airline or reputable Ground Handling Operations at a supervisory level.
• Excellent communication skills with fluency in English.
• Knowledge of Weight and Balance, Ramp Handling, and Dangerous Goods Regulations.
• Ability to perform duties under pressure while maintaining high customer service standards.
• A good understanding of conditions of carriage and International Civil Aviation Safety and Security procedures.
• Experience in Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations, and ramp handling.
• A high level of computer literacy.
• Excellent customer focus and service delivery capabilities.

Required Skills

• Customer Service
• Flight Delays and Disruptions Management
• Denied Boarding Resolution
• Weight and Balance
• Ramp Handling
• Dangerous Goods Regulations
• Passenger Services
• Baggage Services
• Ground Operations
• Computer Literacy
• Customer Focus
• Service Delivery

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 5-10 years of relevant experience. The company is Qatar Airways.

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.