Hire Coordinator📣 Job Ad

About the Hire Coordinator Role

Aggreko is seeking a Hire Coordinator to join their team in Riyadh. This full-time position is responsible for managing the entire lifecycle of customer rental contracts, ensuring accuracy and compliance from initiation through to completion.

Role Responsibilities

The Hire Coordinator serves as the primary point of contact for contract management, proactively setting customer expectations and communicating any changes. This role involves collaborating with various internal departments, including Customer Service Representatives (CSR), Operations, Logistics, Sales, Billing, and Finance, to ensure effective contract controls, accurate revenue recognition, and commercial compliance. Key duties include:

• Managing the complete contract lifecycle, including on-hire, amendments, extensions, and off-hire processes.
• Addressing and resolving customer and internal team queries related to contracts to ensure prompt resolution and customer satisfaction.
• Validating new contracts by reconciling proposals, pricing, client documentation, purchase orders, revenue checks, fleet allocation, and invoicing details.
• Coordinating with clients and internal teams to confirm deliveries and collections, supporting timely revenue recognition.
• Updating and closing Hire Coordination Cases and tasks within Salesforce.
• Monitoring and maintaining daily revenue variations, secured report alignments, disputed revenue provisions, hire exchanges, and credit note implications.
• Managing call-off contracts, master agreements, purchase orders, and rate cards.
• Supporting LPO follow-ups and invoicing requirements, including timesheets and summaries.
• Collaborating with CSR and Billing teams on PO expiry dates and value monitoring, and maintaining updates for LPO extensions.
• Recording rental and non-rental revenue movements and communicating updates to Finance.
• Participating in weekly and month-end finance reviews to confirm revenue recognition impacts and provide supporting contractual evidence.
• Assisting in contract audits to ensure completeness, accuracy, and process compliance.
• Supporting cross-hire revenue management, including the recognition of related supplier costs.

Qualifications and Experience

Candidates for this role should possess the following qualifications:

• A minimum of 2 years of relevant customer service or contract administration experience in a business-to-business environment, preferably within rental operations.
• Working knowledge of Microsoft Office Suite.
• Familiarity with ERP/CRM systems such as Salesforce and M3.
• Good written and verbal communication skills with a strong attention to detail.
• Ability to manage multiple tasks, maintain data accuracy, and meet service level expectations.
• A collaborative and results-oriented approach, with proactive problem-solving skills.
• Self-driven, organized, and willing to learn all aspects of the hire lifecycle.