Human Resources Operation Specialist📣 Job Ad

About CTRD Arabia

CTRD Arabia is a specialist professional services firm operating in complex and challenging environments globally. The company partners closely with clients to deliver government-grade national security solutions. CTRD Arabia places significant value on strong personal relationships, aiming to become trusted advisors to its patrons. The firm's success is built on effective relationships, commitment, accountability, and humility, prioritizing people, projects, and profit in that order.

The Opportunity: Human Resources Operation Specialist

Due to significant growth, CTRD Arabia is investing in its People Team to foster a high-performing and agile HR function that supports the overall business strategy and growth agenda. We are seeking a Human Resources Operation Specialist to join our team in Riyadh, Saudi Arabia. This full-time role requires 3-5 years of experience and is central to the day-to-day delivery of HR operations and employee lifecycle administration, particularly for a specific organizational design project and program of activity within the Kingdom.

Key Responsibilities

• Support HR operations and employee lifecycle administration for consultants transitioning to CTRD Arabia employees in Saudi Arabia.
• Prepare, update, maintain, and organize employee documentation, including employment contracts, onboarding records, personal files, signed forms, and HR letters.
• Maintain accurate employee data and HR records across internal trackers, HR systems, and shared folders, ensuring completeness, currency, and audit-readiness.
• Deliver HR induction sessions for team members transferring to Qiwa contracts as part of the organizational design program.
• Administer the Qiwa portal, managing employment contract actions, amendments, employee information updates, acceptance tracking, and related HR compliance.
• Support monthly HR reporting by preparing, checking, and updating employee data, onboarding status, portal actions, and headcount records.
• Ensure confidentiality of employee information and handle HR records in accordance with company policy and data protection requirements.
• Contribute to internal HR process improvements, including trackers, filing structures, induction materials, and system administration workflows.

Essential Qualifications and Skills

• 3-5 years of experience in HR operations, HR administration, shared services, onboarding, or a similar HR support role in Saudi Arabia.
• Hands-on experience with Qiwa, GOSI, and Mudad portals.
• Strong understanding of employee onboarding, employment documentation, HR records management, and employee lifecycle administration.
• Excellent organizational skills and the ability to accurately manage multiple trackers, deadlines, and follow-ups.
• Exceptional attention to detail and accuracy in document and data keeping, and employee file management.
• Demonstrated ability to handle confidential employee information with discretion and professionalism.
• Good communication and interpersonal skills, with the confidence to coordinate effectively with employees, managers, Government Relations, and Finance.
• Bilingual capability in Arabic and English, with fluent written and spoken English.
• Strong proficiency in MS Office, particularly Excel, Word, and Outlook.

Preferred Qualifications

• Bachelor’s degree or diploma in Human Resources, Business Administration, or a related field.
• Previous experience in a multinational, consultancy, professional services, or project-based environment.
• Working knowledge of Saudi Labour Law, HRSD requirements, and KSA employment compliance practices.
• Experience with HR systems such as BambooHR, SharePoint, DocuSign, or similar platforms.
• Intermediate to advanced MS Excel skills, including data validation, trackers, basic formulas, and reporting.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, working within CTRD Arabia's dedicated People Team. The role supports a dynamic environment focused on organizational growth and operational excellence.