Integration Engineer📣 Job Ad

About the Integration Engineer Role

Group-IB, a company established in 2003 and headquartered in Singapore, is seeking an Integration Engineer to join its team in Riyadh, Saudi Arabia. The company specializes in developing cybersecurity technologies to investigate, prevent, and combat digital crime, with a mission to protect businesses and individuals and support law enforcement. This role is central to fraud prevention efforts, focusing on safeguarding organizations against financial fraud, account takeovers, and malicious bot activity. The Integration Engineer will work with advanced AI-driven fraud detection, behavioral analytics, and real-time threat monitoring systems, combining technical engineering with direct customer engagement to address complex security challenges.

Key Responsibilities

• Ensure the correct implementation of SDKs, APIs, and web components on customer systems.
• Customize solutions according to customer requirements and business needs.
• Provide consultancy for implementation and configuration, guiding customers through the integration process.
• Manage the execution and fulfillment of integration tasks, reporting on outcomes and ensuring seamless integration with existing systems and infrastructure.
• Prepare and maintain comprehensive technical documentation, including implementation guides, API documentation, and system configuration instructions.
• Identify and resolve technical issues that emerge during and after implementation.
• Process troubleshooting, incident analysis, and root cause analysis requests within the Service Desk system, adhering to specified SLAs.
• Serve as the primary technical point of contact for customers during the implementation phase, addressing their technical queries and concerns.
• Develop and maintain strong customer relationships, understanding their business needs and technical environments to facilitate tailored fraud prevention (FP) solution implementations.
• Develop implementation plans, API Integration Documents, timelines, and milestones in collaboration with project managers and stakeholders.
• Manage the delivery process, ensuring projects are completed on time and within budget.
• Collaborate closely with cross-functional teams, including developers, product owners, API Integration Engineers, QA Engineers, DevOps teams, and client representatives, to ensure successful delivery.

Required Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 3 to 5 years of related experience in Software Development or Network Engineering.
• Experience with web technologies, including JavaScript, APIs, and SDKs.
• Strong understanding of HTTP, TLS, and RESTful services.
• Familiarity with containerization technologies.
• Knowledge of SQL and NoSQL databases, as well as log analysis tools.
• Understanding of network protocols and security best practices.
• Strong troubleshooting and debugging skills for efficient issue resolution.
• Experience in client interactions, requirements gathering, and solution design.

Key Skills and Competencies

• Proficiency with SDKs, APIs, and Web components.
• Expertise in JavaScript.
• Solid understanding of HTTP, TLS, and RESTful services.
• Experience with containerization technologies.
• Knowledge of SQL, NoSQL databases, and log analysis tools.
• Familiarity with network protocols and security best practices.
• Strong troubleshooting and debugging capabilities.
• Experience in client interactions, requirements gathering, and solution design.
• Understanding of anti-fraud and cybersecurity solutions.
• Knowledge of fraud attack vectors.
• Ability to analyze system performance.
• Understanding of business processes and challenges within the banking/fintech industry.
• Capacity to quickly learn new tools, frameworks, and best practices.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role involves direct interaction with customers and collaboration with various internal teams.