IT Applications Manager📣 Job Ad

About the Role

Creative Closets is seeking an experienced IT Applications Manager to join our team in Riyadh, Saudi Arabia. This role is responsible for the strategic planning, implementation, support, and optimization of all business applications across the organization. The IT Applications Manager will ensure that enterprise systems, including ERP, CRM, HRMS, and custom-developed solutions, are aligned with business objectives and operate with maximum efficiency. This position requires a leader who can manage cross-functional teams, cultivate strong vendor relationships, uphold data integrity, and maintain robust system security and performance. The ideal candidate will serve as a crucial bridge between business stakeholders and the IT department, driving digital transformation initiatives and fostering a culture of continuous improvement.

Key Responsibilities

• Oversee the strategic planning, implementation, support, and optimization of enterprise business applications.
• Ensure that all enterprise applications, such as ERP, CRM, HRMS, and custom systems, are aligned with organizational business goals and operate efficiently.
• Lead cross-functional teams in the delivery of application projects and initiatives.
• Manage and nurture relationships with third-party vendors and implementation partners.
• Guarantee the integrity of organizational data across all applications.
• Maintain high standards of system security and performance for all business applications.
• Act as a key liaison between business stakeholders and the IT department to facilitate digital transformation and continuous improvement.
• Manage the complete Software Development Life Cycle (SDLC) from initial requirements gathering through to deployment and ongoing support for custom applications.
• Lead and mentor software development teams, coordinating effectively with business users, vendors, and implementation partners.
• Successfully manage custom application development projects and complex enterprise system integrations.
• Provide ongoing support and enhancement for existing applications while simultaneously driving new initiatives and digital transformation projects.
• Troubleshoot and resolve complex application and integration issues.

Qualifications and Experience

• Master’s degree in Computer Science or Information Technology.
• A minimum of 15 years of total required experience.
• At least 5 years of experience in a similar capacity managing IT applications.
• Proven experience in managing custom-developed business applications and software development teams.
• Demonstrated experience with enterprise system integrations.
• Experience managing custom application development projects and enterprise integrations.
• Experience supporting and enhancing existing applications while driving new initiatives and digital transformation projects.
• Strong problem-solving skills to troubleshoot complex application and integration issues.

Technical Skills and Competencies

• Application Architecture and Solution Design
• .NET / .NET Core (Backend Development)
• Angular (Frontend Development)
• Microsoft SQL Server (Database Design, Development, and Performance Optimization)
• REST APIs and Web Services Integration
• ERP Customization and Integration (preferably Odoo or similar platforms)
• DevOps, Source Control, and Release Management Practices
• Business Intelligence and Reporting Solutions
• Software Development Life Cycle (SDLC) Management
• Team Leadership
• Digital Transformation Strategy
• Vendor Management
• Project Management

Additional Information

The role is a full-time position based in Riyadh, Saudi Arabia. Candidates must be fluent in English (spoken and written); Arabic is considered a plus. Professional certifications such as PMP, ITIL, TOGAF, or other relevant certifications in application management or enterprise systems are highly desirable.