IT Manager

About the Role

Prof Clinic Group is seeking an experienced IT Manager to lead and develop the digital infrastructure across all branches and medical centers in Riyadh, Saudi Arabia. This full-time role involves ensuring technical systems align with CBAHI national health accreditation requirements and cybersecurity controls, while maintaining business continuity and efficient connectivity between branches and medical/operational systems. The ideal candidate will have over 10 years of experience in the field.

Key Responsibilities

• Strategic Planning and Governance:

  • Develop and implement digital transformation strategies and IT plans aligned with the group's expansion goals.
  • Prepare and manage the IT department's budget, overseeing external vendor contracts for supply and technical support.
  • Formulate and approve IT policies and procedures (data security and confidentiality, backup, disaster recovery, technical support) in line with the group's overarching policy.

• Healthcare and Operational Systems:

  • Manage and operate comprehensive digital medical systems (HIS / EMR / PACS) and integrate them with billing systems, health insurance platforms, laboratories, and radiology equipment.
  • Meet the requirements and standards of the IT Chapter for CBAHI health accreditation and document audit and compliance forms.
  • Ensure integrated technical linkage between branches, the Enterprise Resource Planning (ERP) system, and relevant government platforms (Sehaty, Wasefty, Muqeem, etc.).

• Infrastructure, Networks, and Cybersecurity:

  • Oversee servers, distributed networks, and secure branch connectivity to ensure stable data transfer between Riyadh and other branches.
  • Implement National Cybersecurity Authority (NCA) controls to protect patient data, medical records, and clinical files from breaches or leaks.
  • Secure data centers, implement daily and periodic backup plans, and test emergency and operational continuity plans.

• Technical Support and Branch Equipment:

  • Manage the field technical support team, train branch staff, and set up display screens, training rooms, and server rooms.
  • Monitor the maintenance of computers, printers, fingerprint devices, and internal surveillance cameras in coordination with security, safety, and facilities management.

Qualifications and Requirements

• Educational Qualification: Minimum Bachelor's degree in Information Technology, Computer Engineering, Computer Science, or equivalent. A Master's degree in Business Administration or IT Management is preferred.
• Professional Experience: A minimum of 8 years of practical experience in Information Technology, with at least 3 years in a leadership position (IT Manager / Head of Department) within the healthcare sector and medical groups in Saudi Arabia.

• Specialized Knowledge and Experience:

  • Advanced knowledge of clinic and hospital management systems (HIS / EMR), and cloud/hybrid infrastructures.
  • Practical familiarity with the systems and regulations of the Ministry of Health, Health Insurance, Communications Authority, and Cybersecurity Authority in Saudi Arabia.
• Preferred Professional Certifications: Certified in CISM, CISSP, PMP, ITIL, or TOGAF.
• Languages: Full proficiency in both Arabic and English, spoken and written.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic healthcare group. The role requires leadership in managing IT infrastructure across multiple medical branches.

Application Process

Candidates who meet the above qualifications are encouraged to apply.