IT Support Technician📣 Job Ad

Join BlueForce Inc. as an IT Technician!
We are looking for a dedicated Information Technology Technician (ITT) to support our DoD English Language Training Program in Saudi Arabia. This role is integral to ensuring the smooth functioning of all technical requirements essential for our instructional programs.

Key Responsibilities:

• Provide comprehensive technical support for program operations.
• Troubleshoot and resolve technical issues that arise during program delivery.
• Collaborate with instructional staff and other key players to identify and address technical support needs.
• Maintain and update technical documentation such as system configurations and troubleshooting guides.
• Ensure compliance with security protocols and data privacy regulations.

Qualifications:
Minimum Qualifications:

• Technical knowledge to support all program requirements.
• Ability to troubleshoot hardware issues for computers, smart screens, server stacks, and audio testing equipment.
• Intermediate proficiency in English and Arabic for effective communication.

Preferred Qualifications:

• Relevant certification or degree in IT, Computer Science, or related fields.
• At least three (3) years of experience in technical support, preferably in an educational environment.
• Knowledge of network infrastructure and software applications.

About the Role:
As an IT Support Technician at Al Jeri Investment, you will be at the forefront of our technical operations, providing essential support to ensure our users can efficiently engage with technology.

Job Purpose:
To provide technical support to users, maintain computer systems and networks, and resolve IT issues to ensure smooth business operations.

Key Responsibilities:

• Provide daily technical support to users.
• Install and maintain hardware and software.
• Manage user accounts and access permissions.
• Troubleshoot network and printer issues.
• Document issues and report to the IT manager.

Qualifications:

• Diploma or bachelor's degree in IT or a related field.
• Maximum 2 years of experience in technical support.
• Good communication skills required.

Join Alfaisal University as an IT Technician!
As a key member of the Information Technology department, you will provide essential technical support to our staff, ensuring that technology in smart classrooms and auditoriums operates flawlessly.

Responsibilities:

• Set up and install audio-visual equipment in classrooms and auditoriums.
• Provide technical support for users facing issues with software and system functionality.
• Regularly monitor and maintain IT and audio-visual equipment.
• Troubleshoot and resolve technical issues during events and lectures.
• Work together with Communication & Network Technicians to create user materials.
• Develop and maintain an equipment inventory.
• Coordinate with vendors for hardware repairs and servicing.
• Ensure the confidentiality and professionalism in all tasks.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.
• At least one year of experience in a relevant technical role.
• Strong troubleshooting and diagnostic skills.

Become part of a prestigious institution that values technological excellence and contributes to a collaborative learning environment!