Junior Sales Specialist Account Growth

About Fresha

Fresha is a leading AI-powered operating system for the global beauty and wellness industry. The company is expanding its commercial team and is seeking an Associate Account Manager to join its operations in Riyadh, Riyadh.

Role Overview

The Associate Account Manager will be responsible for managing and growing a portfolio of Fresha partners across the Arabic-speaking market. This full-time role involves building strong relationships with existing partners, understanding their businesses, and identifying opportunities to increase the adoption and monetization of the Fresha platform. The position reports to the Account Manager Team Lead and requires balancing partner experience with revenue growth and retention. Data and account insights will be used to proactively engage partners and enhance their value from Fresha.

Key Responsibilities

• Manage a portfolio of existing Fresha partners, overseeing monetization, retention, and revenue growth for assigned accounts.
• Analyze account performance to identify opportunities for increasing product adoption, upselling relevant solutions, and growing monetized revenue.
• Build strong, long-term relationships with partners through proactive communication, regular video meetings, and a deep understanding of their business needs.
• Implement a consistent contact strategy across the portfolio to keep partners engaged with Fresha and proactively identify opportunities to reduce churn.
• Achieve commercial targets consistently while accurately recording account activity, opportunities, and next steps in the CRM system.
• Educate partners on the value of the Fresha platform, share relevant insights, and ensure they maximize the products and services available to them.

Qualifications and Experience

• 0-1 years of experience in account management or a related commercial role.
• Commercially motivated with a proactive approach to relationship building.
• Ability to work towards clear targets in a fast-paced environment.

Career Development

• Opportunity to manage a portfolio of Fresha partners and directly impact retention, monetization, and revenue growth.
• Develop skills in Account Management, upselling, retention, and SaaS commercial growth.
• Contribute to partner success and Fresha’s continued growth during a period of global expansion.

Work Environment

This role is based in our Riyadh office, requiring 5 days per week of in-person interaction to foster a collaborative environment focused on teamwork and continuous improvement.