Key Account Manager HORECA

About Nova Water

Nova Water is a premium bottled water brand in Saudi Arabia, recognized for its quality and innovation. As a leading water brand in the Kingdom, Nova Water aims to maintain its position as a symbol of purity and excellence in hydration.

Job Summary

The Key Account Manager HORECA is responsible for driving business growth within key hospitality, restaurant, café, catering, government, and institutional accounts. This full-time role is based in Riyadh, Saudi Arabia, and involves developing strategic customer partnerships, managing commercial negotiations, and executing growth initiatives to support Nova Water's sales and market share objectives. The position requires 5-10 years of relevant experience.

Key Responsibilities

• Manage and develop relationships with important customers, including mid-tier companies and multinational corporates, potentially leading an account team.
• Develop and implement relationship management plans for existing and potential customer accounts to build influence and engage key decision-makers.
• Set clear objectives for sales calls and meetings, tailor presentations, and gather information to identify customer interests and needs.
• Identify and present complex standard products/services, quantities, and configurations at commercial terms, escalating for concessions when necessary.
• Develop a personal network and represent the organization at trade shows and events to identify sales opportunities.
• Collaborate internally as a customer champion in cross-functional teams to build strong external customer relationships.
• Accurately enter and maintain customer information in the CRM system for effective retention and business development.

Leadership and Guidance

• Provide guidance and training on effective communication skills.
• Offer technical guidance on data trend analysis for decision-making.
• Provide technical guidance on planning, organizing, and prioritizing activities to meet business objectives.

Professional Development and Market Knowledge

• Develop personal capabilities through training, coaching, and professional accreditation.
• Maintain an in-depth understanding of relevant technology, external regulations, and industry best practices through continuous learning.

Experience Required

Candidates should have 5-10 years of experience in a relevant field.