Onboarding Manager📣 Job Ad

About the Role

Riyadh Air (RX), headquartered in Riyadh, is establishing itself as a new national airline with a vision to shape the future of air travel and position Saudi Arabia as a global aviation and trade hub. As a digitally native airline connecting the Kingdom to over 100 destinations, Riyadh Air is seeking an experienced Onboarding Manager to develop and implement a market-leading onboarding experience.

In this role, you will be the primary authority on onboarding processes across the organization. Your responsibility will be to guide every new hire through a structured journey, from offer acceptance to their seamless integration into the airline. This involves ensuring all processes, system interactions, and human touchpoints are executed with precision, compliance, and a focus on delivering a positive and welcoming experience that reflects company values.

Key Responsibilities

• Architect and manage a market-leading onboarding experience for all new hires.
• Guide new hires through a comprehensive journey from offer acceptance to full integration and empowerment.
• Serve as the authoritative voice on onboarding processes and best practices across the organization.
• Ensure all onboarding processes, system interactions, and human touchpoints are delivered with precision, compliance, and genuine warmth.
• Manage and mentor the wider Onboarding team to ensure consistent delivery of high-quality induction experiences.
• Develop and continuously improve the onboarding journey based on feedback and performance metrics.
• Monitor and measure onboarding effectiveness using KPIs, feedback surveys, and performance metrics.
• Forge meaningful partnerships with a wide variety of stakeholders to champion thoughtful leadership.
• Address complexity, escalations, and competing priorities within the onboarding function.

Qualifications and Requirements

• Degree qualified.
• Minimum of 7 years of experience in HR, with a strong focus on onboarding, talent acquisition, or employee experience.
• At least 2 years of team management experience.
• A track record of leading onboarding operations at scale within a complex, fast-moving organization.

Required Skills

• Proficiency in HRIS systems and onboarding tools.
• Solid understanding of HR best practices, labour legislation, data management, and compliance requirements.
• Demonstrated team management capabilities.
• Experience in leading onboarding operations.
• Strong leadership skills.
• Expertise in creating engaging employee experiences.

Work Environment and Details

This role is based in Riyadh, Saudi Arabia, within the Riyadh Region. The position is full-time. The company requires a candidate with over 10 years of overall experience, building upon the specified HR experience. This is an opportunity to contribute to the development of a new airline and its employee integration processes.