Operational Specialist

Role Overview

The Operational Specialist will support and coordinate day-to-day operations, collaborating with internal teams and clients. This role contributes to process improvements to ensure efficient workflows and high-quality service delivery within the company.

Key Responsibilities

• Monitor daily operations and ensure tasks are completed within required timelines.
• Coordinate with internal departments and teams to ensure smooth workflow.
• Follow up on client requests, projects, and operational activities.
• Identify operational challenges and bottlenecks, proposing appropriate solutions.
• Prepare operational reports and monitor key performance indicators.
• Maintain accurate operational records and documentation.
• Ensure compliance with approved company policies, procedures, and quality standards.
• Communicate with clients, respond to inquiries, and coordinate with relevant teams to address requests.
• Monitor client feedback and contribute to service improvement initiatives.
• Support sales and business development activities when required.
• Perform other related duties assigned by the direct manager or Chief Executive Officer.

Required Experience

• 0-1 years of experience in an operational role.

Work Environment and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working closely with various internal teams and external clients to maintain operational efficiency.

Application Process

Interested candidates are encouraged to apply for this position.