Patient Receptionist📣 Job Ad

About the Patient Receptionist Role

مجمع الفرائضي الأهلي is seeking a Patient Receptionist to join their team in Riyadh. This full-time position is suitable for individuals with 0-1 years of experience, offering an opportunity to contribute to the smooth operation of patient services.

Core Responsibilities

The Patient Receptionist will be responsible for managing patient interactions and administrative tasks within the clinic. Key duties include:

• Interviewing patients to collect personal and health insurance data.
• Determining patient needs, whether for pre-booked appointments or immediate clinic requirements.
• Completing all necessary reception forms and accurately entering data into the automated system and hospital information network.
• Processing financial transactions and scheduling appointments.
• Directing patients to the appropriate clinic for waiting.
• Preparing daily reports for reception, emergency services, and clinic operations.
• Receiving and registering emergency cases, collecting patient or injured person's data from relatives or companions, during or after emergency service provision.

Adherence to Procedures

A critical aspect of this role involves ensuring complete adherence to all established procedural guides, policies, and regulations. This commitment is essential for maintaining operational integrity and patient care standards.

Qualifications and Experience

This position is designed for individuals with limited prior experience in a similar role. The primary requirement is the ability to perform the duties outlined above. While no specific qualifications were explicitly listed beyond the responsibilities, a foundational understanding of administrative tasks and patient interaction is beneficial.

Work Location and Type

This is a full-time position based in Riyadh. The role operates within a clinic setting, focusing on patient reception and administrative support.