People Operations Specialist

About Oivan Group

Oivan Group is expanding its People Operations function within the Kingdom of Saudi Arabia. We are seeking a People Operations Specialist to join our team in Riyadh, Riyadh, Saudi Arabia. This is a full-time position for an individual with 5-10 years of relevant experience.

Role Overview

The People Operations Specialist will serve as the operational backbone of the team, responsible for maintaining accurate employee data and records, ensuring compliance with Saudi government platforms, generating clear reports from data, and acting as a primary point of contact for employees. This role reports to the People Operations Manager and involves close collaboration with Government Relations, Finance, and line managers.

Key Responsibilities

• Maintain accurate, complete, and confidential employee data and records as the single source of truth.
• Clean, validate, and reconcile data, performing regular data-quality checks to identify and correct errors.
• Administer HR records and systems, preparing structured data for reporting and HRIS migration.
• Develop and maintain HR reports and dashboards (headcount, turnover, cost, leave, and Saudisation) using advanced Excel.
• Transform raw data into clear, accurate management reports and automate recurring reports.
• Support workforce analysis and respond to ad-hoc data requests promptly.
• Process transactions accurately and on time on Saudi government platforms, including QIWA, MUDAD, GOSI, and Muqeem.
• Ensure compliance with Saudisation (Nitaqat), the Wage Protection System (WPS), and Iqama, visa, and work-permit requirements.
• Coordinate with Government Relations and vendors to ensure timely transactions and updated records.
• Administer onboarding, contracts, employee changes, leave, attendance, and offboarding in accordance with policy.
• Prepare letters, certificates, and documentation accurately, maintaining audit-ready records.
• Support payroll inputs and benefits administration with accurate, timely data.
• Apply applicable Saudi Labour Law and company policy correctly in daily operations.
• Act as a primary, approachable point of contact for employee queries, handled with empathy, discretion, and professionalism.
• Support employee-relations, grievance, and disciplinary cases with accurate documentation, escalating matters of judgment as appropriate.
• Handle personal, government-ID, and salary data under strict confidentiality and data-protection controls.
• Maintain accuracy and completeness across records, promptly flagging anomalies and risks.

Key Performance Indicators (First 12 Months)

Targets for each indicator will be agreed upon with the People Operations Manager after an initial baseline review.

• Employee master data maintained complete and accurate within agreed quality thresholds.
• Government platform transactions processed accurately and within statutory deadlines.
• Recurring HR reports delivered on time and error-free.
• Employee queries acknowledged and resolved within agreed service levels.
• At least one measurable data-quality or process improvement delivered.

Qualifications and Experience

• 5-10 years of experience in People Operations or a related HR function.
• Demonstrated dependability and attention to detail.
• Proficiency in advanced Excel for data analysis and reporting.
• Strong understanding of Saudi Labour Law and government platforms (QIWA, MUDAD, GOSI, Muqeem).
• Ability to handle confidential information with discretion.

Application Process

We invite qualified candidates to apply for this role. Salary details will be discussed during the interview process.