Presales Assistant Manager📣 Job Ad

About the Role

stc is seeking a Presales Assistant Manager to join their team in Riyadh, Riyadh, Saudi Arabia. This full-time role is responsible for providing technical expertise in Infrastructure & Applications Design and Engineering to ensure business continuity. The role also involves advising on operational work processes and mandates to minimize technical and operational risks.

Key Responsibilities

• Collaborate with sales and business development teams to gather client requirements, assess technical needs, and provide infrastructure design inputs for proposals and RFPs.
• Contribute to budgetary and capacity planning activities by estimating future infrastructure demands and cost structures.
• Define and communicate design guidelines and best practices to internal engineering teams.
• Provide expert advisory on infrastructure architecture, design methodologies, and tactical strategies tailored to customer-specific environments.
• Assess client network and security postures; recommend high-level mitigation strategies or escalate significant risks during presales engagements.
• Lead infrastructure dimensioning and capacity planning discussions with clients for new and expanding services.
• Ensure optimized, compliant high-level infrastructure designs are proposed, incorporating safety, regulatory, and performance standards.
• Assist in evaluating customer system and equipment performance baselines; suggest upgrades or alternatives in line with proposal development.
• Establish infrastructure quality benchmarks that balance cost-effectiveness and service excellence for competitive presales offers.
• Advise clients on IT application architecture design, covering service architecture, technology stack, and alignment with enterprise frameworks.
• Coordinate closely with enterprise architects and technical stakeholders to ensure Customer Requirements (CRs) are accurately translated into feasible, scalable solutions.
• Guide prioritization of client requirements based on business value, feasibility, and alignment with the broader solution strategy.
• Identify and analyze gaps between current state (as-is) and desired future state (to-be) in client environments, proposing strategic transition approaches.
• Ensure all high-level designs and proposed architectures are supported by clear documentation, performance baselines, and value-driven optimizations.
• Validate technical solution blueprints to confirm they meet client needs, budgetary limits, and long-term operational goals.
• Support presales testing scope definition, identifying areas requiring detailed validation.
• Ensure proposed services and applications integrate seamlessly with client’s existing platforms and IT environments.
• Recommend refinements to high-level solution designs to ensure accurate alignment with business drivers and client pain points.
• Provide presales support for OS, database systems, virtualization, archiving, and server consolidation as per customer objectives.
• Help define specifications for back-end infrastructure and middleware in alignment with proposed business applications.
• Review existing client infrastructure and propose modernization strategies or design improvements during presales consultations.
• Collaborate with application and infrastructure teams to recommend database performance tuning and optimization plans.
• Support planning and justification for data migration, backup strategies, and legacy decommissioning, tailored to presales scenarios.
• Provide forecasting and ROI analysis for infrastructure components such as cloud services, storage, and network capacity in support of client proposals.
• Architect cloud solutions (private/public/hybrid) based on client needs, evaluating providers and technologies for presales recommendations.
• Advise on cloud integration strategies for clients transitioning from legacy environments to modern platforms.
• Define pre-production test environments and methodologies required for client demonstrations or POCs.
• Ensure all presales proposals comply with security standards and corporate policies, including data protection and operational controls.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience is required for this position.

Work Type

This is a full-time position based in Riyadh, Saudi Arabia.