Product Developer📣 Job Ad

About the Product Developer Role

BMC Helix is seeking a Product Developer to join its AI Office team in Riyadh. This full-time position is ideal for individuals with 0-1 years of experience looking to contribute to innovative AI-native solutions for IT organizations. The role focuses on developing prototypes and features for BMC Helix products, supporting customer needs, and engaging in daily innovation challenges within a fast-paced environment.

Role Context and Company Overview

BMC Helix is an AI-native engine powering forward-thinking IT organizations. The company is dedicated to resetting the economics of enterprise IT and realizing the ROI of AI. With a foundation in IT service and operations management, BMC Helix is scaling through innovation, acquisitions, and R&D. The company's open-first Agentic AI platform empowers autonomous agents to drive outcomes with speed and precision, focusing on delivering real value to customers by accelerating the application of agentic AI in digital service and operations management.

Primary Responsibilities

• Engage in AI Office engineering activities, including developing Minimum Viable Products (MVPs) and Proofs of Concept (POCs), and designing lab environments.
• Perform thorough problem analysis to resolve product-related issues in accordance with BMC Helix support standards.
• Provide training and enablement for Product Support Technical Specialists, Sales Engineers, Partners, and Customers.
• Collaborate with Product Owners to understand and refine requirements.

Qualifications and Experience

This role is designed for individuals with 0-1 years of experience. While specific technical qualifications are not detailed, a strong interest in innovation and AI development is implied by the team's focus.

Work Environment and Culture

The Product Developer will be part of the BMC Helix Software’s AI Office team, which is passionate about innovation and customer satisfaction. The company fosters a culture where individuals are encouraged to solve hard problems, build smart solutions, and work with supportive colleagues. The environment values trust, transparency, and grit, offering an inclusive and flexible setting for professional growth and contribution.

Location and Work Type

This is a full-time position located in Riyadh. The company encourages applications even if candidates do not meet every qualification, valuing diverse perspectives and the belief that the best ideas can come from anywhere.