Product Developer📣 Job Ad

About the Product Developer Role

BMC Helix is seeking a Product Developer I to join its AI Office team in Riyadh. This full-time position is designed for individuals with 0-1 years of experience, offering an opportunity to contribute to the development of AI-native solutions for forward-thinking IT organizations. The role focuses on innovation and customer satisfaction within the dynamic field of enterprise IT and AI application.

Role Context and Purpose

As a Product Developer I, you will be instrumental in developing prototypes and features for BMC Helix products. Your work will directly support customers in achieving their business needs through the application of our AI platform. This role is ideal for those interested in daily innovation challenges and who thrive in a fast-paced environment, contributing to BMC Helix's mission of resetting the economics of enterprise IT through AI.

Key Responsibilities

• Engage in AI Office engineering activities, including the development of Minimum Viable Products (MVPs) and Proofs of Concept (POCs), and lab design.
• Perform thorough problem analysis to resolve product-related issues in accordance with BMC Helix support standards.
• Contribute to training and enablement initiatives for Product Support Technical Specialists, Sales Engineers, Partners, and Customers.
• Collaborate with Product Owners to understand and refine requirements.

Qualifications and Requirements

• 0-1 years of relevant experience.
• Interest in daily innovation-related challenges.
• Ability to work effectively in a fast-paced environment.

Work Environment

This is a full-time position based in Riyadh. The AI Office team at BMC Helix is characterized by a passion for innovation and customer satisfaction, fostering a collaborative environment where curious minds, creative thinkers, and builders work together. The company emphasizes trust, transparency, and grit, supporting individuals who aim to stretch their capabilities and assist others in doing the same.

About BMC Helix

BMC Helix is an AI-native engine powering leading IT organizations globally. With decades of leadership in IT service and operations management, BMC Helix is scaling through innovation and R&D. Its open-first Agentic AI platform empowers autonomous agents to drive outcomes with speed and precision, focusing on delivering real value to customers by accelerating the application of AI in digital service and operations management.