Retail Manager📣 Job Ad

in Shiseido

about 4 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

About the Role

Shiseido is seeking a dynamic and experienced Retail Manager to join their team in Riyadh, Saudi Arabia. This pivotal role aims to drive sales growth through the development and implementation of comprehensive commercial strategies, enhancing brand performance, and ensuring seamless coordination between sales, marketing, supply chain, and finance functions. The Retail Manager will play a fundamental role in establishing a strong market presence, achieving sustainable revenue growth, and maintaining operational excellence across all business activities.

Key Responsibilities

Lead sales growth through strategic planning and execution.
Develop and implement annual sales targets to achieve business objectives.
Drive the successful execution of brand and trade marketing activities in the market, including new product launches, visibility initiatives, and planogram implementation.
Track and report on classification targets and market share against actual performance.
Analyze market trends, competitor activities, and consumer insights to identify new business opportunities and guide strategy.
Manage the internal sales and external sales (SISO) process and actively participate in forecasting activities.
Drive overall revenue growth through effective management of retail points of sale and development of new sales channels.
Lead sales performance reviews, ensuring Key Performance Indicators (KPIs) are met across all sales channels.
Lead and manage the sales team, including sales specialists and beauty advisors, setting KPIs, developing action plans, and overseeing performance.
Implement strategies to enhance the productivity and effectiveness of beauty advisors.
Provide ongoing training, coaching, and performance feedback to foster team development and growth.
Conduct regular team meetings and performance reviews to ensure alignment and motivation.
Prepare and present comprehensive sales reports, including proposed orders and point-of-sale inventory levels.
Manage and deliver commission calculations for sales specialists and beauty advisors.
Build and maintain strong, long-term relationships with key retail accounts.
Implement Joint Business Planning (JBP) initiatives with strategic clients to foster mutual growth.
Effectively resolve escalations, operational issues, and customer service concerns to ensure high levels of satisfaction.
Track and report on key business performance indicators, including sales performance, market classification, market share, and inventory health.
Provide Monthly Business Reviews (MBRs) with actionable insights and recommendations for management.
Implement corrective actions to address underperforming areas and drive improvement.
Closely coordinate with the supply chain team to ensure accurate demand forecasting and optimal inventory availability.
Monitor stock on hand (SOH), returns, and slow-moving inventory levels to minimize financial impact and optimize stock.
Ensure timely execution of launch orders, replenishment, and assortment updates.

Qualifications and Experience Required

Minimum of 5 to 10 years of experience in retail management or a similar commercial role.

Core Competencies

Proficiency in field sales management and brand activation.
Experience in tracking market share, analyzing market trends, and consumer insights.
Strong POS management and channel development capabilities.
Proven skills in team leadership and performance management.
Experience in coaching and mentoring, with the ability to provide effective performance feedback.
Skills in sales reporting and customer relationship management.
Experience in Joint Business Planning (JBP).
Excellent problem-solving and analytical skills.
Proficiency in tracking key business performance indicators and managing demand forecasting.
Competence in managing inventory availability.
Strategic thinking and clear business acumen.
Strong team leadership and management capabilities.
Effective negotiation and influencing skills.
High customer orientation.
Commitment to strong execution and operational excellence.

Additional Information

Job Title: Retail Manager
Company: Shiseido
Location: Riyadh, Saudi Arabia
Job Type: Full-time

Shiseido is committed to equal employment opportunities. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, union membership, political or philosophical beliefs, sex, sexual orientation, gender identity, national origin, health, or disability. Job applications will not be evaluated based on these criteria. However, in certain situations, which will be communicated to you, some of this information may be required to comply with local legal obligations.

Requirements

Requires 5-10 Years experience

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