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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Master Works is seeking a Sales Account Manager to join its team in Riyadh, Saudi Arabia. This full-time position is designed for a professional with 2-5 years of experience, particularly those with a background in Document Management Systems (DMS) and Enterprise Content Management (ECM) solutions. The successful candidate will be responsible for managing client relationships, identifying new business opportunities, and driving revenue growth through the promotion of enterprise technology solutions.

This role requires a candidate with prior experience working with service providers, system integrators, or technology solution companies, possessing strong knowledge of DMS platforms and enterprise sales processes. The individual will play a key role in expanding market presence and ensuring client satisfaction.

Key Responsibilities

  • Manage and maintain strong relationships with existing clients and key accounts.
  • Identify client needs and propose suitable Document Management Systems (DMS) and Enterprise Content Management (ECM) solutions.
  • Generate new business opportunities and actively expand the customer base.
  • Handle the full sales cycle, including prospecting, conducting meetings, preparing proposals, negotiating terms, and closing deals.
  • Coordinate effectively with technical and delivery teams to ensure successful project execution and high levels of customer satisfaction.
  • Conduct compelling product presentations, demonstrations, and client workshops.
  • Prepare accurate commercial proposals, quotations, and detailed sales reports.
  • Achieve assigned sales targets and contribute significantly to the overall business growth of the company.
  • Monitor market trends, competitor activities, and evolving customer requirements to maintain a competitive edge.

Qualifications and Requirements

  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
  • A minimum of 3 years of experience as an Account Manager, Sales Manager, or Business Development Manager within the technology industry.
  • Strong experience in selling Document Management Systems (DMS) and Enterprise Content Management (ECM) solutions.
  • Hands-on experience with solutions such as IBM FileNet and Laserfiche.
  • Previous experience working with service providers or system integrators.
  • Strong communication, presentation, and negotiation skills.
  • Proven ability to build long-term client relationships and manage multiple accounts effectively.
  • A strong understanding of enterprise sales methodologies and customer engagement strategies.
  • Native Arabic speaker.
  • Fluent in English.

Required Skills and Expertise

  • Document Management Systems (DMS)
  • Enterprise Content Management (ECM)
  • Sales and Business Development
  • Client Relationship Management
  • Enterprise Technology Solutions
  • Experience with Service Providers and System Integrators
  • DMS Platforms and Enterprise Sales Processes
  • Familiarity with IBM FileNet and Laserfiche
  • Communication, Presentation, and Negotiation Skills
  • Account Management and Customer Engagement Strategies
  • Prospecting and Closing Deals
  • Market Trend and Competitor Activity Monitoring

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

Requirements

  • Requires 2-5 Years experience

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