Sales Development Representative

About Sawt

Sawt is a company focused on customer interactions, developing AI software that assists enterprises in managing customer interactions at scale. This includes understanding customer inquiries, responding in their language and dialect, navigating business policies, taking action, and resolving issues. The company emphasizes a culture that fosters world-class technology, built by individuals who take ownership, find solutions, and continuously improve their skills.

The Role of Sales Development Representative

This full-time Sales Development Representative (SDR) role is based in Riyadh, Saudi Arabia, and is critical for generating qualified sales pipeline. The SDR is often the initial point of contact for prospective clients at Sawt, setting the tone for future relationships. Success in this role enables Account Executives to focus on closing well-qualified deals, contributing to the commercial team's momentum. The position requires 0-1 years of experience.

Key Responsibilities

• Transform target accounts and contacts into structured lists for outreach.
• Conduct outbound outreach via calls, emails, and social channels to initiate conversations with cold contacts.
• Follow up promptly on inbound interest and qualify leads before advancing them.
• Qualify conversations into opportunities, providing relevant context to the Account Executive team.
• Address early objections and questions to maintain prospect engagement.
• Schedule and ensure attendance for meetings.
• Track and share insights on the effectiveness of outreach strategies.
• Refine messaging and targeting based on real response patterns.
• Provide feedback to sales and marketing regarding prospect inquiries, pushbacks, and competitive comparisons.

Required Qualifications and Skills

• Comfort with high-volume outbound activities, including calls, emails, and social touches, while maintaining quality.
• Clear and confident communication skills in both Arabic and English.
• Resilience in handling rejection without impacting subsequent outreach.
• A curious and consultative approach, asking relevant questions to understand problems and opportunities.
• Strong organizational discipline to ensure no details are missed in the CRM.
• A genuine interest in developing a career in sales.

Application Process

The hiring process for this role includes several stages designed to assess suitability and cultural fit:

1. An introductory call with the team.
2. A conversation with the hiring manager.
3. A case exercise, which includes a mock outbound sequence and a cold-call role-play.
4. A culture fit call.
5. An offer.