Sector Manager

About the Role

Maharah Human Resources is seeking an experienced Sector Manager to join our team in Riyadh. This full-time role focuses on overseeing daily operations, managing key client relationships, and ensuring high standards of service quality and customer satisfaction. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

• Develop and execute operational plans to achieve business objectives.
• Manage and strengthen long-term relationships with key clients.
• Monitor operational performance, key performance indicators (KPIs), and service delivery.
• Address client concerns and coordinate with relevant teams to resolve operational issues.
• Support business growth through client retention and new business opportunities.
• Oversee team performance, training, and development initiatives.
• Monitor financial collections and outstanding client accounts.
• Ensure operational activities comply with applicable policies and regulations.
• Prepare periodic performance reports and recommendations for management.

Qualifications and Experience

• Bachelor's degree in Business Administration or a related field.
• 4-7 years of experience in operations management.

Required Skills

• Strong client/account management abilities.
• Demonstrated leadership skills.
• Excellent communication skills.
• Effective problem-solving capabilities.

Work Location

This position is based in Riyadh, Saudi Arabia, and operates on a full-time schedule.

Application Process

We invite qualified candidates to apply for this role. Salary details will be discussed during the interview process.