Senior Manager Workers Welfare📣 Job Ad

About the Role

Qiddiya is seeking a Senior Manager for Workers Welfare to join the Entertainment Business Unit (EBU). This full-time position, based in Riyadh Province, Saudi Arabia, requires a professional with over 10 years of experience to ensure that employment practices and worker welfare standards consistently meet high industry and ethical benchmarks. The role involves educating and motivating contractors to improve compliance and providing expert advice for continuous enhancement, contributing significantly to the successful delivery of Qiddiya City.

Key Responsibilities

• Develop and implement EBU strategic and tactical plans for worker accommodation and welfare.
• Undertake a risk-based EBU worker welfare and accommodation assurance plan.
• Conduct on- and off-site inspections of worker welfare and accommodation, including employment practices, to measure compliance against Ministry of Human Resources and Social Development regulations and Qiddiya’s Worker Welfare Requirements.
• Serve as the EBU technical expert on Qiddiya’s Worker Welfare and Workers Accommodation Requirements, advising on best practices and recommending improvements to Contractor management.
• Monitor and follow up on the implementation of recommended improvements to ensure compliance and effectiveness.
• Track, report, and close out Worker Welfare and Employment Practices non-compliance issues.
• Attend and present Worker Welfare requirements at high-level Contractor mobilization meetings.
• Conduct training sessions for relevant contractor personnel to ensure adherence to standards.
• Perform Worker Welfare evaluations as part of the prequalification and tender process.
• Implement and lead EBU Worker Welfare Forums and support Qiddiya-wide WW Forum Programs.
• Establish and attend monthly Grievance Committee meetings.
• Assure Contractors manage, log, and adequately close out workers’ grievance cases lodged via the Hotline.
• Participate in third-party internal and external audit processes as required.
• Perform other responsibilities as required, including participating in corporate working groups related to this position.

Qualifications and Experience

• A Bachelor’s degree in Human Resources Management or a relevant Level 6 Health and Safety qualification (undergraduate or postgraduate).
• Membership in a relevant Chartered Institute, such as CIPD or IOSH, is preferred.
• Extensive knowledge of Saudi Arabian legislation and associated codes/requirements.
• Experience working in a multicultural environment with an understanding of cultural differences, particularly in the context of worker welfare.
• A valid KSA driver’s license is mandatory.
• A minimum of 10 years of relevant experience is required.

Required Skills and Competencies

• Clear written and oral communication skills with excellent attention to detail.
• Analytical ability to interpret audit results.
• Competent collaborator and skilled cross-functional communicator.
• Proven ability to work with minimal supervision, utilizing sound judgment and initiative.
• Ability to prioritize and react effectively based on performance within their scope of work.
• Knowledge of languages spoken by migrant workers is desirable (preferably Hindi, Urdu, and/or Bengali). Proficiency in Arabic will be an advantage.

Work Environment and Location

This is a full-time position located in Riyadh, within the Riyadh Province of Saudi Arabia. The role requires active engagement with contractors, supervision consultants, and internal Qiddiya Investment Company project teams.